Elevator Service Dispatcher

Job Description

Job Description:

We are seeking an Elevator Service Dispatcher to join our team! We are offering an entry level position with growth potential for motivated individuals who show a strong work ethic, attention to detail and a willingness to learn on the job.

Responsibilities:

Dispatch elevator technicians as required

Perform data entry

Answer inbound telephone calls and direct as appropriate

Assign mechanics through the company's field management system

Communicate with customers as necessary

Communicate with field technicians as necessary

Perform all general office tasks and filing as required

Forward service requests via email to the appropriate parties

Track and reconcile technician time tickets and payroll records

Qualifications:

Previous experience in office administration or other related fields

Ability to prioritize and multitask

Ability to work under pressure and multitask

Excellent written and verbal communication skills

Proficient in Microsoft Excel, Outlook, Word

Strong attention to detail

Strong organizational skills

Full-time availability required; must be flexible and able to work all shifts, including days, evenings, weekends, and holidays as neededCompany Description

With over 35 years of experience, 850+ employees, and more than 8,500+ elevators in our care, Nouveau is one of the largest independent vertical transportation servicing organization in the nation. As a family-owned and managed business, we specialize in high-demand, high-traffic areas. From airports to landmarks to hospitals, we have clients in nearly every type of building imaginable throughout the United States.

Full-time