Customer Service Representative - State Farm Agent Team Member

Job Description

Benefits:

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

About our Agency:

I graduated from West Chester University and have built a career rooted in family, community, and service. Before becoming a State Farm agent 10 years ago, I worked in my familys legal supplies business, where I learned the value of hard work and taking care of people. Outside of the office, Ive been a longtime husband, father, and now grandfather, and Ive enjoyed giving back to the community through 15 years of coaching youth football.

Today, I lead a close-knit team of 4, where we focus on creating a supportive, professional, and rewarding environment. Were looking for candidates who want to be part of a small but strong team that values relationships, growth, and making an impact both in the office and in the community.

Position Overview:

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities:

Establish customer relationships and follow up with customers, as needed.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.Requirements:

Interest in marketing products and services based on customer needs

Excellent communication skills - written, verbal and listening

People-oriented

Detail oriented

Proactive in problem solving

Able to learn computer functions

Ability to work in a team environment

Full-time