Trade Innovation Technical Support Administrator

Nair Systems is currently looking Trade Innovation Technical Support Administrator for our Qatar operations with the following terms & conditions.

Key Responsibilities:

System Administration & Maintenance

• Manage, monitor, and maintain the Finastra Trade Innovation (FTI) application, database, and interfaces.

• Perform daily system health checks, batch monitoring, and job scheduling.

• Apply configuration changes, patches, and upgrades in coordination with vendors and internal teams.

• Ensure optimal system performance, availability, and reliability.

Technical Support

• Provide Level 1 and Level 2 technical support for trade finance system incidents and service requests.

• Troubleshoot application, integration, and data-related issues between FTI and other banking systems (e.g., Core Banking, SWIFT, DMS).

• Log, track, and resolve incidents within SLA through the IT service management system.

• Liaise with Finastra support and internal IT teams for complex issues (Level 3 escalation).

Integration & Interface Management

• Monitor and support interfaces between Trade Innovation and:

• Core Banking Systems (e.g., equation )

• SWIFT Alliance Access

• FCC, Fbmm,Compliance systems, etc.

• Perform reconciliation and data validation of interface transactions.

• Support automation scripts, message queues (MQ), and integration APIs.

Configuration & Deployment

• Manage user profiles, roles, and system access in accordance with IT security policies.

• Configure product parameters, workflow rules, and limits as per business requirements.

• Participate in testing and deployment of new system features, patches, and upgrades (UAT, SIT).

• Maintain documentation for configuration, setup, and technical procedures.

Joining time frame: 2 weeks (maximum 1 month)

Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at