Dispatcher

About the job Dispatcher

A privately held company with a strong local presence is seeking an organized and service-oriented Dispatcher to join its team in the Albany, NY area.

This is a full-time, in-person opportunity to support dispatch and scheduling operations in a fast-paced environment. The role requires strong communication skills, attention to detail, and the ability to manage multiple tasks and deadlines.

Key Responsibilities:

Manage incoming calls, emails, and texts from customers

Schedule field personnel based on service requests and availability

Enter and update job details in internal systems

Monitor shared inboxes and respond promptly to time-sensitive inquiries

Coordinate closely with internal team members and field staff

Ensure accurate documentation for service tracking and billing purposes Preferred Qualifications:

1+ year of experience in dispatch, scheduling, or administrative support

Strong multitasking skills and comfort working in a fast-paced setting

Excellent written and verbal communication abilities

Proficiency in Microsoft Outlook, Word, and Excel

Dependable, punctual, and detail-oriented

Willing to work occasional overtime and rotating on-call hours Compensation & Benefits:

$47,000-$52,000 per year

Comprehensive benefits including health, dental, vision, and 401(k) with company match

Paid time off

Schedule:

Monday-Friday 6:00am to 3:00pm

Work Location:

On-site in the Albany, NY area

To apply, please send your resume directly to .

This position is open immediately referrals are welcome.