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Assistant to the Director of Maintenance

Company:
Smartland
Location:
Ohio City, OH, 45874
Posted:
October 28, 2025
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Description:

Are you an aspiring leader who enjoys organization, communication, and problem-solving? Do you take pride in supporting operations and helping teams work efficiently?

We're looking for you.

What You'll Do Day to Day

Answer and route incoming calls to the maintenance department

Troubleshoot maintenance requests and assign work orders as needed

Input and manage service requests in the property management software system

Create, implement, and maintain checklists for maintenance processes

Review and approve contractor invoices for accuracy and completeness

Communicate regularly with residents and contractors to provide updates and resolve issues

Support the Director of Maintenance with scheduling, documentation, and project coordination What You Bring

Positive, professional attitude with excellent communication skills

Ability to adapt and stay organized in a fast-paced environment

General knowledge of systems, programs, Google Drive, and Microsoft Office

Detail-oriented mindset with strong problem-solving skills

Real estate or property management experience a plus Nice to Have

Experience with maintenance or property management software (e.g., Yardi, AppFolio)

Familiarity with scheduling vendors and managing service contracts

Strong multitasking and time management abilities

Interest in growing into a leadership or operations management role Not a Fit If You

Struggle to manage multiple priorities or meet deadlines

Are uncomfortable communicating with residents, vendors, or team members

Avoid follow-up or documentation tasks

Lack attention to detail or organization

Prefer working independently without collaborating across teams Why You'll Love Working Here

Comprehensive Medical, Dental, and Vision benefits

Paid Time Off and holidays

Supportive, team-driven culture that values communication and accountability

Opportunity to grow within a company that invests in your development and success

CI: Technical Expert, Architect, Administrator

Loc: Domestic

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