Support Worker

We are recruiting for a Support Worker to join our Next Step Housing programme in Glasgow.

Next Step Housing Glasgow provides Housing Management support for Glasgow’s young people including young unaccompanied minors. We offer a safe environment for up to 24 young people age 16-25 years, many of whom have experienced significant tough times in their lives.

We are Right There, a charity that recently celebrated our 200th anniversary. We provide tailored support for people, at home, and in the community. We are here for people who are living with the effects of homelessness, poverty, substance use, or family breakdowns.

Last year we supported almost 4,000 individuals, helping to prevent them from becoming homeless or separated from the people they love. Every person’s story is unique, and everyone’s route home is different - it doesn’t matter what the situation is – we’re not here to judge, only to help.

The Support Worker will help people gain the confidence and skills to transition to permanent or suitable long-term accommodation, as well as provide transitional outreach support to young people who live out in the community in their own homes.

Main duties and responsibilities will include:

Ensure that flats are prepared to the required move in standard to include a full inventory, risk assessment, health and safety checks and agreed level of cleanliness for all new tenants

Be present when new tenants move in and explain all they need to know for living in the property, open case notes and complete all necessary paperwork

Ensure maintenance and cleanliness within the Next Step Flats are managed appropriately via flat condition checks, and that people we support have what they need to manage this

Report and follow up on any maintenance required

Be present when tenants vacate the property, complete necessary paperwork and case notes, inventory, cleaning and submit repairs requests

Organise and facilitate regular drop-in sessions for tenants providing them with necessary information, signposting them and responding to their queries as required

Provide outreach support to young people who are living in their own homes out in the community to ensure they are equipped and empowered to sustain their homes

Full details can be found in the job & person specification which can be found on our website.

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We’re looking for someone that has an understanding of what people are going through when facing homelessness and how this affects their day-to-day lives. You will also be aware of the issues facing young people seeking asylum in the UK. You will have a compassionate nature, be non-judgemental and be willing to learn. You will be an excellent communicator and be able to build trusting relationships with the young people we support.

What you can expect from us..

The post holder will report to the Senior Support Worker.

Your usual place of work will be 95 Panmure Street, Glasgow, G20 7SJ

Your normal working hours are an average of 39 per week worked Monday to Sunday in shifts which are defined by your line manager on a rolling rota

Annual leave entitlement of 280 hours (equivalent to 6 weeks) pro rata in your first year, rising to 310 hours (equivalent to 8 weeks) pro rata in your second year. This includes public holidays

You will automatically be enrolled into the People’s Pension in the month that you will complete 3-months of employment, providing you meet the auto-enrolment criteria

Life insurance 4 x salary

Option to purchase and sell annual leave

Comprehensive induction and ongoing learning and development

Cycle to work scheme

Wellness programmes

Refer a Friend

Shifts are worked 5 days out of 7 between the hours of 08.00 and 20.00, this can be agreed in advance with the line manager.

Interested in applying?

Click apply and you will be redirected to our website where you will find the full job & person specification and details of how to apply.

Right There is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.

Job Types: Full-time, Permanent

Pay: £27,029.00-£28,928.00 per year

Benefits:

Additional leave

Company events

Company pension

Cycle to work scheme

Enhanced maternity leave

Enhanced paternity leave

Health & wellbeing programme

Life insurance

On-site parking

Referral programme

Sick pay

Work Location: In person

Full-time