Quality Control Technician

Job Summary:

The primary purpose of this position is to coordinate the collection of random samples from production batches and perform a variety of complex testing procedures to evaluate product quality. The Quality Control Technician ensures that all products meet specified standards by accurately measuring physical characteristics using advanced testing instruments and computerized systems. This role supports production quality, documentation accuracy, and compliance with safety and environmental regulations.

Key Responsibilities:

Perform all quality control (QC) and quality assurance (QA) test procedures for each product, including viscosity, weight per unit, flow, gloss, and color comparison against standards

Tint batches independently and calculate resin compositions as required

Accurately document and enter all test results into SAP

Prepare and record customer submissions for product verification and review

Maintain proper laboratory organization and housekeeping in accordance with 5S standards

Perform calibration and testing of equipment as assigned to ensure accurate measurement results

Achieve or exceed established performance and quality goals

Adhere to all safety rules, procedures, and environmental regulations

Participate in the company's Safety Journey by promoting safe practices and intervening to stop unsafe work conditions or behaviors (Golden Principle)

Ensure compliance with corporate, federal, state, and local health, safety, and environmental requirements

Perform additional duties as needed to support the success of Client

Required Skills:

Proficiency in Microsoft Excel, Word, and SAP software systems

Strong mathematical aptitude, including addition, subtraction, multiplication, division, fractions, and measurements

Ability to read, comprehend, and follow safety and operational guidelines

Excellent organizational and time-management skills

Strong communication and customer service skills

Ability to stand for extended periods and move throughout the operation as required

Capability to lift up to 25 lbs and wear required PPE (safety shoes, glasses, gloves, lab coat, etc.)

Ability to tolerate exposure to manufacturing chemical odors

Willingness to work overtime as needed

Education:

High School Diploma or equivalent required

Experience:

Previous manufacturing experience preferred

Previous customer service experience preferred