Maintenance Supervisor- Grandview

About the Role

Metropolitan Holdings is seeking a dedicated Maintenance Supervisor (MS) to join our team in Grandview, OH. The Maintenance Supervisor is responsible for leading the maintenance operations of the community, ensuring the property is well-maintained, safe, and operating efficiently. This includes managing preventive and corrective maintenance, overseeing vendors, and delivering outstanding customer service to residents and team members alike.

Key Responsibilities

Prioritize, assign, and complete maintenance work orders and service requests, including HVAC, plumbing, electrical, painting, carpentry, masonry, and grounds upkeep.

Oversee and execute the make-ready/turn process to ensure units are move-in ready on time.

Manage maintenance staff and vendor work to ensure quality, timeliness, and compliance with company standards.

Conduct regular inspections of the property to identify repair needs and provide reports to the Property Manager and Regional Maintenance Supervisor.

Purchase supplies and manage inventory while adhering to property budgets and company purchasing policies.

Participate in budget preparation, track variances, and assist with special projects as needed.

Provide training, supervision, and performance evaluations for maintenance team members.

Participate in on-call rotation for after-hours emergencies, including evenings, weekends, and holidays.

Maintain compliance with OSHA standards and all local, state, and federal building codes.

Performance Objectives

Timely and high-quality completion of service requests

Efficient and high-standard unit turns with minimal downtime

Positive resident satisfaction and feedback

Attention to curb appeal and community presentation

Completion of special projects on schedule and within budget

Budget adherence and cost control

Preferred Qualifications

High school diploma or equivalent required

1-3 years of maintenance management or supervisory experience preferred

Advanced skills in HVAC, plumbing, electrical, carpentry, and painting

Universal EPA Certification

Strong project management, organizational, and communication skills

Knowledge of OSHA standards and safety procedures (hazmat, eye protection, lock-out/tag-out, etc.)

Must be detail-oriented, reliable, and able to work independently

Valid driver's license and reliable transportation

Ability to work overtime and on-call shifts as required

Work Environment

This position is based on-site at an apartment community and requires frequent interaction with residents, team members, and vendors. Typical work hours are between 8:00am - 5:00pm with weekend and overtime availability as needed.

Physical Requirements

Ability to stand, crawl, crouch, stoop, squat, and kneel for extended periods

Regularly lift and move objects up to 50 lbs

Operate power tools and maintenance equipment safely

Drive company or personal vehicle as required for work-related duties

Our Core Values

At Metropolitan Holdings, we are dedicated to exceptional customer service and a workplace built on integrity and collaboration. Our Core Values guide everything we do:

Live with Integrity - We act honestly and ethically in all we do.

Are Accountable - We take ownership of our actions and results.

Are Humble - We serve others with respect and without ego.

Bring Tremendous Effort Every Day - We approach each day with energy and determination.

Look at Things Creatively - We challenge norms and embrace innovation.