Lost Mine Ride Attendant

Position Summary:

The Ride Attendant is responsible for providing guests with a fun, clean and safe ride experience.

Principal Duties & Responsibilities

• Greets and initiates conversation with guests. Takes initiative to answer guest questions and/or resolve guest complaints.

• Collects money and/or scans ride cards.

• Maintains cleanliness and safety of ride and surrounding work area.

• Tests equipment daily before opening rides to guests.

• Ensures children are the appropriate height and age to ride.

• Enforces ride restrictions and recommendations to ensure safe operation of the ride.

• Assists guests, as trained, with loading and exiting the ride, particularly small children and guests with disabilities.

• Ensure guests are correctly secured by pulling down on safety bars, buckling seat belts, and/or securing harnesses prior to placing the ride in motion.

• Follows Standard Operating Procedures at all times.

• Explains safety and evacuation procedures to guests when necessary.

• Inspects ride for wear and tear; reports findings to Rides Supervisor on Duty.

• Keeps eyes on the ride at all times when it is in motion.

• Removes disorderly or sick guests from the ride.

• Follows all SMOWI handbook policies.

• Other duties, as assigned.

Knowledge, Skill and Ability Requirements:

• Must be customer service oriented.

• Must have a positive attitude and high energy level.

• Able to multi-task and maintain composure in pressure situations.

• Able to be punctual and maintain regular attendance.

• Able to work evenings, weekends, and holidays.

• Able to climb.

• Able to sit or stand for up to 12 hours.

• Able to operate a two-way radio.

• Able to lift up to 30 pounds.

• Able to bend, twist, push, pull, stoop and reach.

• Able to maintain personal hygiene standards.

• Able to get along with coworkers, work cooperatively and resolve conflicts.

• Able to work outdoors in all temperatures and conditions.

• Able to tolerate a fast paced work environment.

Education & Experience Requirements:

• Must be at least 18 years of age.

• High school diploma or equivalent.