Account Handler - Corporate & Commercial

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

At Howden UK Brokers – Corporate & Commercial (formerly Aston Lark), commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.

An exciting opportunity has arisen to join a specialist team within the Corporate & Commercial pillar in our Caterham office. You will join a team responsible for managing and expanding a book of business primarily within the Turkish community. We are seeking an Account Handler to support our team and assess our clients’ insurance requirements including dealing with general enquiries, renewals, mid-term adjustments, obtaining quotations and invoicing of premiums. Dealing with our Commercial clients, you will have a passion for providing excellent service to your clients and be excited about the prospect of working with a growing insurance broker that’s making a real impact in the market. We promote personal and professional growth

What You’ll Be Doing

Manage new business, renewals, and mid-term adjustments for Commercial and Mid-Corporate accounts

Build and maintain strong relationships with clients, brokers, and underwriters

Prepare and review high-quality market presentations and documentation

Ensure compliance with regulatory and internal standards

Monitor market trends and identify opportunities to grow your book of business

Support junior colleagues and contribute to team success

What You’ll Bring

Experience in commercial or mid-corporate insurance

Strong understanding of insurance principles and regulatory requirements

Excellent communication, negotiation, and relationship-building skills

High attention to detail and ability to manage multiple priorities

Proficiency in relevant systems (Acturis and Outlook desirable)

A collaborative, client-first approach with a drive to deliver results

Qualifications

GCSEs in Maths and English (or equivalent)

A-Levels (or equivalent) desirable

Working towards or holding ACII (or equivalent insurance qualification) desirable

Fluent in both Turkish and English

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

Our successes have all come from someone brave enough to try something new

We support each other in the small everyday moments and the bigger challenges

We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent

R0014583