Global Category Management Procurement

Global Category Management Procurement

Brand: HSBC

Area of Interest: Procurement

Location:

Birmingham, GB, B1 1HQ

Work style: Hybrid Worker

Date: 24 Oct 2025

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Global Category Manager Procurement.

The Global Category Manager shall work closely with the Global Category Lead and other Category Leads/Regional Heads to deliver against the identified portfolio of projects and initiatives across Corporate Sourcing, Banking Services, Operations and Strategic Sourcing categories. The Global Category Manager will focus on assessing potential outsourcing opportunities for HSBC across its current business lines and services.

On a global basis, the Global Category Manager shall drive the category strategy management and planning across Business Process Outsourcing (“BPO”) opportunities to deliver competitive advantage for HSBC businesses through cost savings, lifecycle value generation, demand management and innovation. Additionally, the Global Category Manager shall execute Sourcing projects in this category to deliver saving targets and other key business outcomes set out above.

The outsourcing projects will be delivered globally or locally in accordance with the category strategy and will leverage the full range of negotiation, supply and demand-side levers. In-depth outsourcing and contracting knowledge will be applied in the execution of these plans, whilst ensuring the risks associated with the purchase of goods and services are mitigated commercially, contractually, and operationally.

The role will support the Global Category Lead to provide BPO Category Management expertise and execute outsourcing projects across a range of business areas.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will be responsible for :

+ Globally driving the category strategy management and planning for a Procurement sub-category to deliver competitive advantage for HSBC business through cost savings, lifecycle value generation, demand management and innovation.

+ Driving BPO toolkits for the evaluation of outsourcing decisions

+ Working with key stakeholders to build detailed and robust Specifications / Description of Services

+ Leading global outsourcing exercises covering multiple countries and multiple requirements i.e. RFI / RFP

+ Executing Sourcing projects to deliver saving targets and other key business outcomes set out above.

+ Identifying post-contract value opportunities and delivery, through working with business supplier managers and the relevant supply base, making sure that these opportunities align with Category Strategies at all times.

+ Supporting the Global Category Lead to provide Category Management expertise and execute sourcing projects across a range of sub-category areas. Leveraging specific category knowledge, the projects will be delivered through the deployment of strategic sourcing disciplines, excellent project management and relationship management skills

+ Developing influential senior level relationships (generally at a level below those held by the Global Category Lead) with designated businesses and functions on behalf of all of the Procurement sub- functions, including ownership of the sourcing process

+ Analysis/synthesis of a range of commercial models, with a focus on Total Cost of Ownership (TCO)

To be successful in this role you should meet the following requirements:

+ Proven track record in sourcing and managing BPO or outsourcing activities

+ Previous experience working in procurement managing global categories is mandatory

+ The ability to develop and maintain a global stakeholder network in a complex and dynamic business environment.

+ Strong negotiation and analytical skills with a strategic thinking mindset

+ Ability to operate effectively in a matrixed multicultural and fast paced environment

This role can be based in Sheffield of Birmingham.

Opening up a world of opportunity