Job Description
About MyComputerCareer (MyCC):
At MyComputerCareer, we’re transforming lives through tech education! Our mission-driven team is dedicated to helping students achieve life-changing careers in IT. With a family-like culture rooted in Love, Customer First, Excellence, and Ethics, we’re focused on making a lasting impact. Join us and be part of a dynamic, fast-paced environment where your contributions truly matter.
Work Schedule: Monday - Friday 9am-6pm EST (On occasion Saturdays)
Location: Remote
Salary Range (non-exempt): $50-55K
Candidates can reside in one of the following states: AL, AR, AZ, FL, GA, ID, IN, KS, KY, LA, MI, MO, MS, NC, NV, OH, OK, SC, PA, TN, TX, UT, VA, and WI
PURPOSE OF POSITION:
As an Alumni Coordinator (AC), you will serve as an Admissions Counselor for Alumni and be responsible for reaching out to MyComputerCareer graduates making them aware of alumni services’ opportunities, while assisting them with continuing their path of career success by obtaining educational courses, advanced technical certifications, aggressive career placement, and when applicable, associate degree completion. Must have a passion to motivate others to succeed and possess a high level of servitude. Additionally, time management is essential, as you will be responsible for scheduling your meetings with graduates, while performing all aspects of alumni enrollment. While advocating for success and serving as a virtual resource, the AC is expected to be fully engaged and committed to alumni achievement throughout their matriculation. It is also expected to maintain professional relationships as outlined by student engagement initiatives.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Sells the value of MyComputerCareer’s advance courses (CSS, CSE, AAS) to Graduates/Alumni through a consultation.
Performs daily follow up calls to help students progress towards enrollment, ensure proper documentation is obtained.
Helps students obtain funding through private lenders
Makes appropriate referrals to communities and/or organizational departments to meet student needs.
Set expectations and coordinate various services to ensure academic progression and successful program completion
Participates in or conducts student recruitment programs with other members of faculty and staff
Ensures alumni have completed our required on-boarding process which includes completing New Student Interviews and showing up to the First Day of Labs
Performs daily follow up calls to help graduates progress towards enrollment.
Held responsible for retention of all alumni programs and participates in "save the student" meetings
Helps students obtain required documentation to enroll into the program including High School Transcripts, college transcripts, Identification etc.
Performs key duties to ensure alumni are properly enrolled for credentialed programs, refresher courses, and boot camps
Perform miscellaneous duties as assigned.
KEY COMPETENCIES:
Professionalism, trustworthiness, and ethics
Excellent oral and written communication skills
Results oriented
Organization
EDUCATION & EXPERIENCE REQUIREMENTS:
Associate’s degree in Business Administration or related field; or a combination of education and experience
Minimum 1-2 years of higher education, post-secondary and/or
student services and/or educational sales experience
Demonstrated proficiency in Microsoft Word and Excel (required)
Proficiency in computer systems to include Web Ex and Salesforce
Attention to detail
Ability to think outside the box
PHYSICAL & COGNITIVE DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to:
Listen to employees and communicate verbal and written feedback. Must be able to exchange accurate information in these situations.
Maintain a high level of consistent cognitive function to negotiate complex transactions with employees and students or vendors.
Stoop, kneel or crouch when maneuvering the office environment.
Lift up 25lbs at times.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other duties, as assigned by their manager.
We are an Equal Opportunity Employer.
Full-time
Fully remote