Release Manager L4

**Job#: 2090012**

**Job Description:**

What will you be doing?

• Release Planning, Coordination, and Execution:

o Plan, schedule, and coordinate software releases across development teams, defining clear release scopes.

o Manage the release calendar and ensure timely resolution of tickets by the System Testing deadline.

o Oversee deployment execution, ensuring successful delivery with no critical issues before production.

o Maintain / Improve release processes, manage release communication to the leadership, and ensure compliance with change management policies.

o Conduct release readiness reviews, post-release evaluations, and proactively mitigate risks using monitoring tools to troubleshoot issues.

§ Accountable for ensuring observability practices are carried out effectively by the relevant teams ( eg Proactively monitor logs, monitoring tools, APM agents, Alerts and work with the teams to analyze, troubleshoot).

• Release Communication:

o Communicate release plans, progress, and updates to stakeholders and senior leadership in a timely and clear manner.

• Quality and Sign-Offs:

o Ensure quality practices are followed, secure timely sign-offs from Agile teams and User Acceptance Testing (UAT), and confirm Business Acceptance Testing (BAT) is completed with no open items.

• Collaboration and Cross-Functional Support:

o Collaborate with Service Reliability Engineers (SRE), engineering, and cross-functional teams to streamline CI/CD pipelines and secure full support for releases.

o Work with Agile teams to ensure smooth execution of automation runs during release cycles.

• Resiliency Testing Oversight:

o Plan and manage resiliency testing, coordinate team participation, document outcomes, and track follow-up actions or bug reports.

• Continuous Improvement and Proactive Participation:

o Lead release retrospectives, document action items, and implement process improvements to enhance release processes and automation strategies.

o Actively identify blockers during release calls and recommend improvements to reduce release timelines while maintaining quality.

What are the required technical skills?:

• 7+ years of experience in release management, software development, or a related role within an Agile environment.

• Proven track record of planning, coordinating, and executing software releases across cross-functional teams.

• Experience with CI/CD pipelines (GitHub Actions preferred), deployment processes, and automation tools.

• Demonstrated ability to manage resiliency testing and document outcomes.

• Prior experience collaborating with SREs, engineering, and Agile teams to ensure smooth release cycles.

• Terraform experience is a plus.

What you'll need to be successful?

• Strong project management and organizational skills to manage release calendars, scopes, and timelines.

o Excellent communication skills for clear and timely updates to stakeholders and senior leadership.

o Ability to ensure quality practices, secure timely Agile team and UAT sign-offs, and confirm Business Acceptance Testing (BAT) completion without issues.

o Proficiency in monitoring tools, logs, and APM agents for proactive troubleshooting and risk mitigation.

o Problem-solving skills to identify and resolve blockers, ensuring no critical issues reach production.

o Expertise in driving continuous improvement through release retrospectives and process enhancements.

o Knowledge of change management policies and compliance requirements.

o Ability to foster cross-functional collaboration and secure team support for releases.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discri