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Key Account Manager- Diagnostics

Company:
Adhesives Research
Location:
Glen Rock, PA, 17327
Posted:
October 24, 2025
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Description:

Job Summary: Promotes and sells products and services to established customers and prospects in designated region and/or to specified customers.

Develops new business opportunities.

Coordinates activities with customers and internal functions to effectively increase revenue.

Essential Functions: * Promotes and sells company products and services by interacting with established customers and developing new prospects * Develops effective working relationships and contacts within and existing and prospective new accounts * Applies and shares comprehensive understanding of and expertise in company products and customer needs and applications * Develops and executes Business Plan for assigned territory and/or accounts ensuring existing business retention and new revenue growth * Regularly and effectively forecasts volume demand for products within a territory and communicate that information within the company * Works and coordinates with customers and customer service in order placement process including securing and renewing orders, implementing blanket orders where appropriate, communicating lead times and informing internal staff of customer requirements * Consistently identifies new market opportunities that are compatible with our core business * Confers with management and Innovation in the development of new product(s), production modifications and product line extensions revisions to satisfy newly identified applications * Inform customers on new products/services and other general information of interest * Refer customer complaints to proper departments * Maintain records and prepare reports in a timely manner in all phases of sales activities using company designated systems and practices * Conduct product feasibility and application demonstration trials at customer locations * Effectively plans customer visits and associated travel arrangements * Conducts cross-functional business reviews with key representatives at strategic accounts.

* Conducts self and executes all responsibilities in a professional and effective manner consistent with Company Guiding Principles * Make identifiable and substantial contributions to continuous improvement through goals and involvement in the Individual Development Planning (IDP) process Additional Responsibilities: * Performs other duties and responsibilities as assigned.

Job Specifications: * College degree in a marketing, business, scientific or engineering discipline; some technical and/or mechanical aptitude preferred.

* Ability to travel overnight on a regular basis (up to 50%) * 5-10+ years of product line selling required (or equivalent technical development or BD experience) * Ability to prospect and penetrate large global accounts * Product knowledge and application expertise beyond the entry level position; capable of product recommendation with little guidance * Demonstrated proficiency in maintaining and growing mult-million-dollar accounts * Ability to lead high stakes contract negotiations * Ability to multi-task in a dynamic work environment * Strong listening and verbal communication skills * Computer software proficiency including word processing, spreadsheets, presentation software, etc.

* Writing skills that demonstrate clear, articulated details in correspondence and reports * Dedicated and committed to company goals with drive and motivation to succeed coupled with ability to effectively collaborate on teams

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