Training Department Support Officer X 2 Location: Just outside of Banbury, Oxfordshire / Type: Full:time / Temporary to cover ongoing sickness / Start Date: ASAP /Driving Licence Highly Desirable This role is working Monday to Friday 9am : 5pm Pay : GBP 14 per hour A respected UK charity is seeking a highly organised and empathetic individual to join its Training Department as a Support Officer.
This is a varied and rewarding role supporting life:enhancing services and volunteer programs across the organisation.
Key Responsibilities : Act as the first point of contact for public enquiries via phone, email, and in person.
: Administer applications for service users and volunteers across multiple programs.
: Provide day:to:day administrative support to departmental teams and managers.
: Offer guidance to clients and volunteers on practical matters including insurance, access, and aftercare.
: Organise training courses, workshops, and public information sessions.
: Support the delivery of regional and national charity events.
: Maintain accurate records and produce departmental statistics.
: Assist with documentation updates and digital platform development.
: Ensure GDPR compliance and manage insurance:related administration.
: Handle departmental ordering, invoicing, donations, and expenses.
: Support emergency management and transition processes.
: Draft correspondence and oversee mailing operations.
: Carry out other administrative duties as required.
Key Skills and Experience : Proficient in Microsoft Office (Word, Excel, Outlook, Access) and database systems.
: Strong understanding of GDPR and data protection.
: Excellent communication skills across diverse audiences.
: Empathetic, detail:oriented, and calm under pressure.
: Flexible and able to embrace change and solve problems effectively.
: Team player with a proactive attitude.
Requirements : Full UK Driving Licence is highly desirable : Understanding of safeguarding principles and their application If you are available for immediate / ongoing temporary work, APPLY NOW