Prison Data Administrator

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for an Prison Data Administrator to join our busy Prisons team at HMP Hull and HMP Humber. Our Administrator team here at Change Grow Live play an integral part in supporting the team in our mission, proving administrative, data and clerical support to our teams enabling them to focus on delivering our services, ensuring people in service receive the help and support they need to achieve their goals. Acting as our first point of contact our Admin staff are the face of our service, speaking with people in service, face to face and via the telephone, are non-judgemental, empathetic and want to make a real difference to people’s lives.

Where: HMP Hull and HMP Humber (cross site working)

Hours: Full Time, 37.5 hours per week

Full Time Salary: £25,077.00*

Contract Type: Fixed Term Contract until 31st July 2027

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About the role:

Be the first point of contact within the service

Provide organisational, administrative, and clerical services to the team designed to contribute towards its aims and objectives

Ensure that telephone calls and visits from outside agencies and CGL staff are dealt with promptly and courteously, transferring calls and taking messages to appropriate personnel when necessary

Complete effective processing of correspondence/data entry as required.

Minute take at partnership and internal meetings as required

Collate, monitor, and report data/information and statistics as required

Carry out photocopying as required

Ensure that all admin, record-keeping, and communication within the project are maintained

About you:

Experience in providing administrative support in a service-based organisation is essential.

IT literacy including proficiency in word processing, excel spreadsheets and other MS applications

Good interpersonal skills and a willingness to work flexibly as part of a team

The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary

Confident and effective communication skills, both verbally and in writing and solid numeric skills

Excellent organisational and time management skills

Able to take responsibility for your own personal development, identifying personal training needs and participating in regular supervision and appraisal

Be flexible to work across operational sites as and when required

Minute taking experience would be an advantage

What we will give to you:

25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us

Flexible working arrangements

Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme

Contributory pension scheme

A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.

A friendly and supportive team

Training, career development & progression opportunities

**Please note: Applicants must be over 18 years old and will require prison clearance.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Please note: This role is not eligible for visa sponsorship if you require it to work in the UK.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:Rachel

Salary Range (pro rata if part time)

CGL SPOT (19) (£25,077.00 - £25,077.00)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

6/11/2025

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

rachel bayleigh

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Fixed term employee