Advanced Field Service Engineer, Industrial Automation

The future is what you make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.

Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to dynamic career opportunities across different fields and industries.

You will report directly to our Field Service Manager and you'll work on-site out of our clients’ sites in Saint-John, NB, Canada.

Are you ready to help us make the future?

**RESPONSIBILITIES**

+ Maintain, migrate and troubleshoot Honeywell TDC/ TPS and Experion PKS, DCS , SM (SIS) equipment

+ Implement and Administer TPS and EPKS domains, controllers, switches, peripherals, etc

+ Support Honeywell Fault Tolerant Ethernet and Microsoft Technologies

+ Perform on-site or in-house service, repair and/or installation of Honeywell products

+ Maintain a high level of knowledge of aftermarket solutions, standards and procedures with the ability to influence/lead internal and external customers

+ Support client-server architecture

+ Perform upgrades on both hardware and software

+ Assist clients with third-party vendor communication to Honeywell systems (OPC)

+ Serve as customer contact on technical and service-related problems

+ Administer preventive maintenance on controls systems

+ Observe the function of installed equipment or system to detect hazards

+ Modify and troubleshoot logic and programs

+ Provide commissioning support for new and existing installations

+ Document electrical/instrument and process drawings (P&IDs, Interconnect, Panel, etc.)

+ Perform audits and baselines of installed systems as a deliverable in conjunction with migration and troubleshooting

+ Ability to provide conscious and accurate documentation

+ Prepare reports for analysis of product failure trends and serviceability issues

+ Provide technical support for in-house projects

+ Ability to respond to emergency calls and resolve them within the guidelines that meet or exceed our contract customer expectations and requirements

+ You may have to partake technical presentations to an audience of customers, other industry peers and competitors.

+ You will drive revision and correction of work instructions and customer-facing training guides used by field installation specialists.

+ You will drive continuous improvement initiatives in the processes related to field services and product development.

+ You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.

+ Be the face of Honeywell to with end-users, peers, and competitors in a conference setting

+ Use knowledge of Honeywell end-to-end product and solution development and delivery to drive increased efficiencies and enhance customer experience.

**BENEFITS OF WORKING FOR HONEYWELL**

+ Benefits – Medical, Dental, Mental Health.

+ Paid Vacation.

+ Retirement Benefits (as per regional policy).

+ Career Growth.

+ Professional Development.

**YOU MUST HAVE**

+ Post secondary education in Electronics, Computer science, Automation or Instrumentation

+ 5+ years experience that includes the combination of DCS, Process Controls, PC/Networking (Honeywell Experion PKS, Safety Manager and TPS experience) in a relevant industry.

+ Valid driver’s license

+ Ability to travel up to 20% of the time to Ontario, Québec and within New Brunswick.

**WE VALUE**

+ Virtualization infrastructure experience

+ Previous industry experience

+ Previous technical/installation experience

+ Taking ownership for personal technical advancement

+ Demonstrate strong discipline in managing customers on process systems

+ Previous customer service experience

+ Good written and oral communication

+ Good presentation skills

**ABOUT HONEYWELL**

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here (

**THE BUSINESS UNIT**

Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency, and productivity of their people, plants, and assets.

_Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more about inclusion and diversity :_ click here (

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.