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jewelry sales job involves assisting customers with selecting and purchasing jewelry, achieving sales targets, and providing excellent customer service. Key responsibilities include maintaining product knowledge on jewelry trends and features, managing inventory and displays, processing transactions accurately, and building strong customer relationships.
Core responsibilities
Sales and customer engagement:
Greet and assist customers in a professional and welcoming manner.
Help customers find suitable jewelry by understanding their needs, preferences, and budget.
Provide detailed information about product features, benefits, pricing, and craftsmanship.
Achieve and exceed individual and store sales targets.
Process sales transactions and handle various payment methods accurately and efficiently.
Product and inventory management:
Maintain an in-depth knowledge of jewelry products, including current trends and industry developments.
Arrange and maintain attractive, organized, and clean showroom displays.
Assist with inventory management, including stock checks, replenishment, and reporting issues.
Customer service and follow-up:
Build and maintain strong, lasting relationships with customers to encourage repeat business.
Handle customer inquiries and resolve any complaints professionally and promptly.
Follow up with clients after a purchase to ensure satisfaction.
Store maintenance:
Ensure the overall presentation of the store is maintained to a high standard.
May involve basic tasks like cleaning and polishing merchandise.
Required skills
Strong sales and negotiation skills.
Excellent customer service and communication skills.
In-depth knowledge of jewelry products and trends.
Strong organizational and time management skills.
Ability to handle transactions accurately and efficiently.
Professionalism and a positive attitude.