Customer Service Trainer

BENEFITS:

HMO for Employee and 2 Dependents Quarterly performance bonus Career development opportunities Leaves Annually Government Mandated Benefits COMPANY PROFILE: This BPO Company started their operations here in the Philippines last 2007. They are considered as one of the Top choice in all areas of back-office & call center. Position: BPO Trainer Company Industry: BPO Company Work Location: Clark, Pampanga Work Schedule: Shifting Schedule Salary: Php27,000 - Php40,000 package Work Set Up: Work on Site Look for Ms. Kendra

JOB REQUIREMENT:

Bachelor's Degree holder With at least 2 years of experience as a Trainer in a BPO Set Up. Has experience as a Tech Support is an advantage Amenable to work on shifting schedule Amenable to work on site.

JOB RESPONSIBILITIES:

Identify training needs. Provide on-floor follow-up assistance to maintain learning and enhance performance. Exhibits a course design approaches. Exhibits content creation and upholds proper approach. Creating and managing multicultural teams Handling conflicts Admin task as doing reports Plan trainings while making the most of the resources at hand Assures timely execution of the training strategy and delivery. Capable of improving team and process efficiencies

RECRUITMENT PROCESS: (ONLINE)

Initial Interview Final Interview Job Offer

Job Type: Full-time