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Executive Director, US Payroll Optimization

Company:
JPMorgan Chase Bank, N.A.
Location:
Clinton Township, OH, 43224
Posted:
October 23, 2025
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Description:

Are you ready to make a significant impact on how payroll processes are optimized at JPMorgan Chase? As part of our team, you'll have the opportunity to drive transformation, collaborate with talented colleagues, and develop your skills in a dynamic environment. We value your expertise and commitment to excellence, and we support your career growth and mobility. Join us to help shape the future of payroll operations and deliver best-in-class solutions. Your contributions will help us achieve operational excellence and support our employees across the US.

As an Executive Director, US Payroll Optimization within Americas HR Operations, you will lead strategic initiatives to uplift and streamline US payroll processes. You will partner closely with the US Money Movement Lead (US Payroll Operations) to deliver process improvements, enhance controls, and optimize our Oracle HCM Payroll system. You will focus on driving transformation rather than managing day-to-day payroll operations. Your attention to detail and control mindset will ensure our payroll processes are robust, compliant, and efficient. You will play a key role in supporting our commitment to operational excellence and employee experience.

Job responsibilities

Lead payroll process optimization initiatives for US payroll

Serve as the Oracle HCM Payroll module subject matter expert

Design and implement process improvements to enhance efficiency and accuracy

Establish and maintain strong payroll controls and compliance frameworks

Collaborate with the US Money Movement Lead and cross-functional teams

Analyze payroll data to identify opportunities for automation and risk mitigation

Develop and deliver reports and analytics to senior leadership

Ensure all optimization projects are executed with attention to detail and data integrity

Support audit readiness and regulatory compliance efforts

Champion a culture of continuous improvement and operational excellence

Communicate effectively with stakeholders at all levels Required qualifications, capabilities, and skills

Bachelor's degree in Business, Finance, Human Resources, or related field

10 years of payroll experience, including leadership in process improvement or transformation

Expertise in Oracle HCM Payroll module implementation and optimization

Strong control mindset with experience in payroll controls and compliance

Exceptional attention to detail and commitment to data accuracy

Experience leading payroll transformation initiatives in large organizations

Advanced analytical and problem-solving skills

Excellent communication and stakeholder management skills

Ability to manage multiple priorities in a fast-paced environment

Proven ability to work collaboratively across teams

Demonstrated success in driving operational excellence Preferred qualifications, capabilities, and skills

Experience with payroll process automation and digital transformation

Familiarity with SOX controls and audit processes

Oracle HCM Payroll module experience

Experience in financial services or large multinational organizations

Knowledge of US payroll regulations and compliance requirements

Strong project management skills

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

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