Drainage Engineer (Stockport)

The Drainage Technicians are responsible for attending domestic and commercial sites and investigating wastewater works, instigating and resolving issues for our customers, along with making appropriate recommendations.

· Liaise with commercial and domestic customers on site.

· Customer service – engaging with customers in a professional manner.

· Investigate and diagnose issues via site surveys.

· Advise customers as to solutions and implementing accordingly, this may include:

- Drain clearance

- De-scaling and root cutting

- Performing minor excavations and patch lining

- Preventative maintenance

· Use high-pressure water jetters, CCTV camera survey equipment and rods.

· Identify potential concerns and making recommendations to customers for additional work.

· Interpret and work with drainage drawings, operating independently in areas of expertise.

· Drive Brand awareness through professional appearance, interactions and technical knowledge.

· Share knowledge and best practice with colleagues.

· Make recommendations to the Regional Development Managers to the success of the region.

· Help to resolve any operational issues, performance issues or compliance within the territory, taking all steps to safeguard the brand’s reputation.

Experience/skills/knowledge:

· 2 year’s previous experience of working within the drainage sector.

· Ideally 1 years’ experience/knowledge of plumbing principles

· Drainage tanker experience (preferred)

· Full clean UK driving license with flexibility to travel.

· CSCS card holder (preferred)

· Ability to use a mobile telephone (calls, photo’s, email and CRM Application etc.).

· High-pressure water jetting (HPWJ) certification

· Excellent verbal and written communication skills

· A DBS check will be part of the on-boarding process

To be able to work as part of an on-call rota providing a 24 hr service.

Characteristics:

· Lead from the front in this hands-on role, enjoys working with and through people to deliver positive results.

· Positive, can-do attitude and ability to problem solve

· Organised, goal orientated and willing to learn

· Able to work on your own and enjoy working outside.

· Motivated

Customer centric

Brand:DMD UK Drain Doctor

JR0003247