As the In-Home Furniture Repair Technician, you will repair products in RH's broad assortment of furniture and accessories to ensure they meet our quality standards.
This role is client-facing including visiting clients in their homes within your assigned territory.
Providing first-class service to our clients through excellent communication skills and building relationships is key in this role.
YOUR RESPONSIBILITIES * Live Our Vision, Values and Beliefs every day * Repair furniture to first quality standards in customers' homes, RH Galleries and Home Delivery Centers * Maintain a clean, neat, and orderly work area * Promote a safe working environment * Provide quality assurance and quality control feedback * Exhibit flexibility and adaptability to changing job requirements OUR REQUIREMENTS * Sense of teamwork, ownership, urgency, and attention to detail in your work * Ability to do touch up repairs on wood, leather and fabric; coatings and finishes on various surfaces such as metal, stone, marble, and concrete; knowledge of framing and furniture construction methods * Outstanding communication & problem-solving skills to provide first-class customer service * Ability to work in a fast-paced challenging environment * Ability to visit clients in assigned geographic territory * Must pass a background check, drug screen and MVR PHYSICAL REQUIREMENTS * Ability to lift and mobilize items from at least 75 lbs.
WHAT WE OFFER* * Medical, Vision, and Dental Plans * Company provided vehicle, laptop, phone, corporate credit card, and tools * Company-paid Life Insurance and Disability Income Protection Programs * Health Care and Dependent Care Flexible Spending Accounts * 401(k) Savings Plan * Competitive Paid Time-Off plan * Employee Assistance Program * Generous discount on our products and at RH restaurants * Referral Bonus Program Full-time associates working 30 hours or more per week are eligible for all benefits.