Sr Manager of Software Engineering - Encompass Administrator

JobID: 210667087 Category: Software Engineering JobSchedule: Full time Posted Date: 2025-09-16T12:50:04+00:00 JobShift: Day : When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact.

You were made for this.

As the Senior Manager of Software Engineering at JPMorgan Chase within the Home Lending division, you will take on a leadership role by offering technical coaching and guidance to multiple technical teams.

Additionally, you will anticipate the needs and potential dependencies of other functions within the firm.

Job responsibilities * Proven track record in supporting mortgage operations by enhancing workflow efficiency, ensuring compliance, and managing system integrations.

* Provides guidance to immediate team of software engineers/system analysts on daily tasks and activities.

* Ensures optimal performance of all Home Lending systems leading to enhanced productivity and adherence to compliance regulations.

* Design and maintain custom input forms, business rules, field triggers, loan programs, and personas to streamline lending workflows.

* Support system upgrades, testing, and change management, ensuring minimal disruption during releases.

* Sets the overall guidance and expectations for team output, practices, and collaboration.

* Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks.

* Be accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures.

* Identifies and mitigates issues to execute a book of work while escalating issues as necessary, along with ensuring successful collaboration across teams and stakeholders.

* Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team.

* Creates a culture of diversity, opportunity, inclusion, and respect for team members and prioritizes diverse representation.

Required qualifications, capabilities, and skills * Formal training or certification on software engineering concepts and 5+ years applied experience.

In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise * Experienced Encompass Administrator with over 7+ years of hands-on expertise in configuring, customizing, and maintaining the Encompass LOS platform to support retail, wholesale, and correspondent lending channels.

* Familiarity with API calls, Encompass plugins, OOP framework, and version control tools like GitHub.

* Exposure to JavaScript, particularly in the context of Encompass Web.

* Experience in writing and maintaining REST / SOAP Based APIs.

* Working Knowledge of CI/CD pipelines, Git -based workflows or configuration-as-code practices.

* Experience leading teams of technologists.

* Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives.

* Experience with hiring, developing, and recognizing talent.

* In-depth knowledge of the services industry and their IT systems.

* Practical cloud native experience.

Preferred qualifications, capabilities, and skills * Experience working at code level as the role is approximately 30% hands on and 70% managerial however can change based on day to day activities.

* Enable business capabilities through technical innovation and process improvements.

* Interpret technical and business objectives, identifying challenges and providing innovative solutions to address them.