Senior Change Manager

Senior Change Manager (Procurement Transformation)

Lead a Game-Changing Procurement Transformation

Empower People, Embed Change

12-month Fixed Term Contract

V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.

V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 3100 committed team members who are up to the challenge.

About the role

As the Senior Change Manager (Procurement Transformation), you are integral to the success of V/Line’s Corporate Services Group.

The Corporate Services Group empowers excellence through seamless support, fostering innovation and offering strategic guidance to the business. It delivers a range of specialist services including finance, payroll, facilities management, IT, procurement, commercial and contract management, transformation projects, planning and reporting, and enterprise project support and oversight. The Group establishes standards and guidelines in line with Victorian Government requirements, ensuring high compliance and ethical behaviour across V/Line.

The Senior Change Manager (Procurement Transformation) will design, develop and lead the change management strategy and execution for the Procurement Transformation Program, which will enable efficient, compliant and strategic sourcing and contract management across the procure-to-pay lifecycle, drive greater value from data-driven procurement decisions and build lasting capability improvement, commercial acumen and accountability across the entire business.

The role is accountable for leading stakeholder engagement, change strategy and planning, communications, and training for the Program.

This role will support adjacent, aligned programs, and ensure that our end users have an engaging, consistent and transparent experience.

Key accountabilities include:

Change Strategy & Planning

Develop and execute a comprehensive change management strategy aligned with the Procurement Transformation Program roadmap.

Conduct change impact assessments and stakeholder analysis.

Collaborate with Program, IT and business teams to integrate change management activities into the overall program plan.

Stakeholder Engagement

Identify and engage key stakeholders across V/Line.

Build strong relationships with leaders, teams and key stakeholders to support change adoption.

Facilitate workshops, briefings, and feedback sessions.

Communication & Training

Design, develop and deliver targeted communication plans, artefacts & tools to inform and engage employees.

Lead the Training strategy & approach, and the development of training materials and coordinate training delivery with the training lead.

Ensure consistent messaging and branding of change initiatives.

Change Readiness & Adoption

Monitor organisational readiness and develop interventions to address gaps.

Track adoption metrics and employee feedback to refine change approaches.

Provide coaching and support to leaders and change champions.

Support Program deployments, hyper care and program knowledge transfer post deployment.

Risk & Issue Management

Identify change-related risks and develop mitigation strategies, working with the program and V/Line risk as appropriate.

Escalate issues and provide recommendations to the Program Manager and Program Owner.

Project Activities

Support the Program Manager with program team engagement and alignment

Support the Test Manager with coordination and SME support for UAT for system changes and outputs to inform Change impacts and communication.

About you

As the Senior Change Manager (Procurement Transformation), you will report directly to the Head of Enterprise Change.

Your role is critical to ensuring changes are fully embedded through changed culture and ways of working, to deliver sustained improvements in compliant, efficient and good value sourcing and contract management. This includes transitioning manual activities to the adoption of new digitally enabled processes with greater transparency of data, optimising benefits realisation.

V/Line provides regional train services and has a diverse workforce including operational, administrative, and technical staff. You will partner across the business with a range of stakeholders, including Communications, IT, People and Risk and Change networks and champions to ensure the program delivers to the business objectives.

Our ideal candidate will possess the following:

Proven experience in leading change management for procurement related change and enterprise-wide technology implementations and operating model changes

Exceptional stakeholder management and communication skills. (At all levels, including Executive & C-Suite)

Experience delivering change in transport, infrastructure, or similarly complex and regulated operational environments.

Strong understanding of change management methodologies (e.g., Prosci, ADKAR).

Demonstrated alignment with V/Line’s values of responsiveness, integrity, impartiality, accountability, respect, leadership and human rights.

Desirable:

Formal qualifications in Change Management or Organisational Development.

Experience in regional or public sector organisations.

Familiarity with Procurement platforms

If your skills or experience don’t exactly match our listed requirements, we still encourage you to apply. We value diverse perspectives and believe in the potential for growth and development.

Why V/Line

In addition to free myki travel, we offer:

Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.

Huge potential – We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity.

Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.

Collaborative team – You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.

Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.

We are committed to ensuring a comfortable and accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our Talent team at or for confidential support.

As an equal opportunity employer, V/Line is committed to creating a diverse, inclusive and respectful workplace and network that reflects the communities we serve. We accept and value the contributions of all our employees regardless of gender, ethnicity, sexual orientation, religion, age or disability. We are also proud to be endorsed by Work 180 as a great place for women to work, second year in a row.

We proudly acknowledge First Peoples of Victoria. We acknowledge their ongoing strength in practicing the world’s oldest living culture. We acknowledge the Traditional Owners’ lands, waters, and skies on which we live and pay respects to their Elders past and present.

At V/Line, safety is our priority. Successful applicants will undergo relevant pre-employment and medical checks to meet our safeworking standards.

Applications close: Thursday 6th November 2025