Customer Service Advisor - Rockmart

Job Description

Salary:

Up to $16/hour

Full-Time Entry-Level

Position Summary

Customer Service Advisors: This role is perfect for an entry level lube technician who excels in customer interaction and is ready to take the next step forward. The Customer Service Advisor is responsible for guiding vehicles into the bays; checking lights and wiper blades; checking and adjusting tire pressure, and entering vehicle information into the POS system.

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What Youll Do:

Greet customers in a friendly, professional manner

Perform service reviews and clearly explain recommended maintenance

Accurately enter service information and process transactions using the POS system

Conduct vehicle inspections, including fluids, filters, wiper blades, tires, belts, and hoses

Assist in performing oil changes and other routine preventive maintenance

Recommend additional services based on inspection findings and vehicle needs

Support opening and closing duties as assigned

Maintain a clean, safe, and organized service area

Adhere to all safety procedures, company policies, and industry standards

Assist in training and mentoring team members as needed

Requirements:

Strong communication and interpersonal skills

Friendly, high-energy, and team-oriented

Weekend availability required

Sales experience or aptitude preferred

Valid drivers license and reliable transportation

Emissions certification and/or general auto repair experience is a plus

Must be able to lift up to 50lbs and work in varying temperatures and noise levels

What We Offer

Guaranteed Weekly Base Pay

Medical, Dental, and Vision Insurance Options

401(k) Retirement Plan with Company Match

Paid Vacation and Holidays

Uniforms Provided

Paid On-the-Job Training

Team Environment with Long-Term Career Growth Potential

Full-time