Product Specialist

Position Type:Permanent

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

The Opportunity

As Product Specialist, Health Benefits, you will be a key member of the product management team for group business. Your focus will be on extended health benefits including solutions targeted toward mental health and chronic disease management, Dental and other group insurance benefits as necessary. You will manage full product lifecycle activities and help build product roadmaps that are aligned with our broader strategic objectives.

In this role, you will work collaboratively with cross-functional teams across the organization and external partners. You will be the subject matter expert for your products and up to date on industry trends and the competitive landscape.

Key Responsibilities:

Solve day-to-day product inquiries in a timely manner and identify opportunities for efficiency

Build and maintain product documentation/collateral throughout product lifecycle

Adhere to product management best practices when enhancing/creating new solutions

Work closely with internal teams to develop collaborative end-to-end processes and solutions

Serve as key liaison to support business development with questions, presentations, RFPs

Monitor and share insight into industry trends and competitive landscape

Train internal stakeholders on existing and new products

Identify and champion new initiatives from ideation to implementation

Translate data into trends and insights to drive product roadmaps and benefit enhancements

Lead product positioning to effectively convey key messages and unique selling proposition

Maintain solid understanding of back-end to front-end product experience for members, plan sponsor and the organization

Required Qualifications:

Post-secondary education in business, marketing, health sciences or related field.

Three to five years of related experience.

Other Qualifications:

Self-starter with a passion for improving the health and wellness of members

Ability to dive deep into the details and identify gaps and opportunities

Curious and not afraid to ask questions or imagine new ways of doing things

Savvy about the modernization of benefit plans and the role of digital health

Confident, efficient and influential communicator

Proactive problem solver

Independent thinker and work well in an agile environment

Ability to prioritize and balance ongoing tasks while moving larger initiatives forward

Proficient with MS Office Suite of products including manipulating data

Bilingualism is considered an asset.

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We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process, please email: .

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