Client Solutions Manager - Auto & D2C

Meta is seeking a Client Solutions Manager (CSM) to join our Global Business Group (GBG) team in Bangalore.

The CSM will work with Automotive OEM's & Direct to Consumer (D2C) advertisers primarily in the beauty & fashion segment, who leverage Meta ads and business messaging solutions to drive multi-channel sales.

With proven understanding of brand & performance marketing, the CSM is responsible to grow revenue by consulting advertisers towards adopting best practices across Meta ads and business messaging solutions.

Responsibilities:

Client Solutions Manager - Auto & D2C Responsibilities:

Work with brands to understand their business objectives and develop the Meta strategy, which will constitute building on insights, crafting media plans, creative and measurement recommendations

Provide dedicated account management to top clients, to develop, manage, optimize, and support strategic account plans, and leverage data to create business solutions for clients

Leverage Meta's extensive Performance Marketing (Direct Response) solutions and Brand solutions apart from the growing Business Messaging suite to the benefit of our advertisers

Build key stakeholder relationships both internally and externally, and be a key influencer in shaping product roadmaps, platform strategy and the overall Meta narrative

Project Management - Manage complex work streams to optimize marketing objectives for clients. Manage Analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, setting up pipelines to pull conversion and impression data, etc.)

Serve as an industry thought leader in social media and digital advertising and adapt to Meta’s ongoing product and technology developments

Qualification and experience:

Minimum Qualifications:

4+ years of experience in performance marketing and/or account management roles

Demonstrated experience of digital performance marketing and accompanying Meta advertising solutions

Critical thinking, analytical and technical skills are essential, persistence, and the dexterity to arrive at solutions in a structured manner

Demonstrated dexterity to develop and manage cross functional partnership as well as client relationships in complex and rapidly evolving environment

Willingness to travel

Preferred:

Preferred Qualifications:

Relevant industry experience (Automotive / Beauty & Personal Care / Fashion)