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Customer Service Specialist - Remote

Company:
Spade Recruiting
Location:
Thunder Bay, ON, P7A 0E7, Canada
Posted:
October 25, 2025
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Description:

About the Role

We’re looking for motivated and service-driven individuals who want to make a real difference in people’s lives. This position begins in client support and consultation, with the opportunity to grow into leadership and mentorship roles over time. It’s a fully remote, performance-based opportunity that rewards initiative, consistency, and genuine care for customers.

What You’ll Do

Connect with clients through virtual meetings to understand their needs and recommend tailored protection options

Build trust and lasting relationships by delivering an exceptional customer experience

Follow a proven system designed to help you succeed in service and sales

Develop leadership skills by guiding and supporting new team members as you advance

What We Offer

Comprehensive training and mentorship designed to help you grow into leadership

Work-from-anywhere flexibility with control over your schedule

Benefits package including life and health coverage options

Recognition and rewards such as performance trips and advancement opportunities

What We’re Looking For

Excellent communication and customer-service abilities

A self-motivated, goal-oriented mindset

Comfort working independently in a remote environment

A willingness to learn, grow, and take initiative

No prior insurance experience is needed — full training and licensing assistance are provided for qualified candidates.

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