Front Desk

Job Description

Must be available weekends, and holidays. Reliable transportation required.

Provides guests with excellent customer service while being an active being an active

member of an award-winning team! We are looking for someone who is interested in

building upon or creating a long-term career in the hospitality industry. With room for

career development and growth in a quickly advancing hotel management company, we

welcome anyone who is eager to learn and has a knack for customer service!

Checks guests in and out of the hotel positively and professionally.

• Follows established protocols in the operation of the hotel.

• Maintains coffee bar and breakfast buffet in the morning.

• Operates washing and drying machines and folds laundry.

• Cleans public areas.

• Provides safety and security for the hotel and its guests.

• Will also act in a sales role to book rooms and events.

• Follows the hotel key control procedures at all times.

• Is familiar with the hotel emergency plan and is able to confidently partake in

emergency training procedures.

• Observes guest and hotel confidentiality procedures.

• Uses the hotel safe lifting procedures.

• Reports all incidents and injuries to the appropriate supervisor.

• Wear uniform at all times while on duty.

• Ensures that there is a front desk staff member to attend to the hotel at all times.

Full-time