Program Manager

Job Title: Project and Program Manager

Location: Remote

Contract: 6 months

Job Summary:

Responsible for program delivery of multiple related projects and builds effective relationships with stakeholders. Responsibilities Planning

Applies a range of approaches to planning and gathering information in which to develop/facilitate/lead more complex Business Cases, plans and schedules (i.e. ROI)

Competent in the use of planning tools, considers and develops cross functional plans Stakeholder Management

Works with numerous stakeholders and may work with government/governance bodies

Understands stakeholder needs and builds effective relationships

Demonstrates influencing skills to achieve solutions and dealing with challenging stakeholder situations Communications

Uses a variety of communications methods to deliver information relevant to the audience and project needs

Is fully aware of standardized tools and template requirements and is a 'go to' person for feedback on the development of project/program management standards Risk Management

Approach to risk management spans projects level up to strategic risk management where required

When faced with issues applies lateral thinking and analyses available information to solve problems and engages with teams to resolve Project/Program Delivery

Responsible for program delivery of multiple related projects required for a specific business functional strategy

Will mentor junior project/program team members in project management Resource Management (people, finances etc.)

Will problem solve resource/budgetary issues with internal teams and external suppliers and conclude disputes successfully and independently Customer Care (For employees working in Customer Care and Experience):

Manages large scale, complex, multi-site and multi-regional, high visibility customer deployments involving cross-functional and cross-regional project teams

Meets with and presents to customer executives at the program level

Develops overall program schedule in conjunction with customer requirements

Manages internal company wide stakeholders on project teams and holds them accountable for meeting commitments

Has an in-depth technical knowledge of all Client products/processes

Resolves complex issues and escalations independently at all levels

Assists in process development and documentation

Documents lessons learned and shares with stakeholders

Qualifications

7+ years experience preferred

Diploma to a Bachelor's Degree preferred

Prince2 Practitioner certification preferred

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status