Inside Sales Representative

POSITION TITLE: Inside Sales Representative

DEPARTMENT: Sales

POSITION NUMBER: 6063

REPORTS TO: Inside Sales Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES

Contact current customers on a regular basis regarding customer needs maintaining continuous communication between customer and OCIW.

Sorne travel will be required during the work week.

Assure customer issues are cleanly handed off to the appropriate employee/ department to handle

Coordinate customer visits to OCIW

Assist in developing annual marketing and sales goals; also various strategic plans as required

Continually prospect for new accounts; provide annual customer survey; assure prospects meet customer profile that is consistent with company strategy

Provide timely feedback on the status and competitive nature of quotes issued

Review customer websites and vendar sites for assigned accounts at least monthly with the purpose of reading any news releases and watching for any new functions needing compliance; delegate new functions as appropriate

Updating and revising of quotes/prices on repeat orders; expedite outside orders, especially those for pattern work and outside machining and make sure quality is being met on outside customer orders; acquire customer requirements and assist where necessary in working on all quality problems

Perform any and all other job related tasks as assigned

JOB KNOWLEDGE, SKILLS, AND ABILITIES

Must have valid drivers license.

Must be able to travel to customers when necessary.

Must be able to communicate effective both orally and in writing.

Must have a good working knowledge of foundry operations.

Must have general computer skills including Microsoft Word and Excel and good mathematical skills.

Working within Foundry ERP systems a plus.

EDUCATION AND EXPERIENCE

Bachelors Degree or equivalent combination of work experience and skill development

Five to ten years of experience in a foundry environment preferred

PLEASE NOTE: ALL EMPLOYEES WILL BE REQUIRED TO PERFORM ADDITIONAL DUTIES AS REQUESTED, DIRECTED OR ASSIGNED.