Chief Operating Officer - Payment Tech

Overview

Toronto / Mississauga HQ (Partially remote). Global Operations. 300–350K All-In Compensation.

Are you a rising operations leader who wants to be groomed into the President’s chair? This is a rare opportunity to step into a COO role with a global payments technology company (~$55M revenue, 350+ employees worldwide) and build the foundation to one day run the business.

Role type: Chief Operating Officer (COO)

Why This Role?

Succession Path: Customers are asking “Who’s next?” - this is your chance to be the clear answer.

Global Exposure: Canada HQ + operations in USA, Mexico, and China.

Compensation Upside: $200K base + $100–150K+ discretionary bonus tied to company + personal OKRs. High performers out-earn.

Culture & Benefits: Entrepreneur-led, agile environment. Unlimited vacation (contracted 15 days).

Key Responsibilities

Operations Management: Lead and optimize operations across USA, Mexico, Canada, China, and beyond.

Deployment & Integration: Oversee successful deployment of products / services with seamless execution and customer satisfaction.

Salesforce Administration: Manage Salesforce operations to strengthen CRM and support sales growth.

Training & Development: Build and roll out training programs that sharpen performance, technical skills, and knowledge.

Tariff Management: Ensure compliance and cost-effective strategies for international import / export.

Strategic Planning: Partner with leadership to design and deliver long-term growth strategies.

Performance Monitoring: Track KPIs, identify improvement areas, and optimize productivity / efficiency.

Cross-Functional Leadership: Collaborate with department heads to streamline processes and drive cohesive execution.

Qualifications

COO, MBA, chief operating officer

Proven senior operations leadership - ideally COO or equivalent.

Strong international operations knowledge, especially across USA, Mexico, Canada, and China.

Expertise in deployment, integration, Salesforce, and training development.

Solid understanding of tariffs, trade compliance, and global supply chain.

Strategic thinker and problem solver; confident decision-maker.

Exceptional leadership and interpersonal skills - assertive but not arrogant.

Excellent communication (written and verbal).

Bachelor’s degree required; MBA / advanced degree preferred. #J-18808-Ljbffr