Senior Process Mapping Manager

A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents.

With a history spanning over 225 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions.

“Rethink Everything” is our philosophy – it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients.

We are looking for a Senior Process Mapping Manager who will lead the process mapping team. The candidate will be part of the Group Operational Risk unit and will work closely with stake-holders both within the risk unit and throughout the business to directly produce business process maps or to provide SME support for de-centralized production or maintenance of business process maps.

YOUR MISSION:

Manage the team by setting the schedule, objectives, and reporting.

Prepare, design and deliver transversal front to back business process maps identifying key controls and tasks in a clear concise manner;

Prepare and lead workshops and interviews with business stake-holders to gather information required for scoping and production of maps. Source internal documentation (e.g. policy, procedures, RCSA) to support the mapping;

Prepare and present summary review of maps with conclusions and recommendations to risk and business stake-holders.

Work closely with risk and business stake-holders to ensure control gaps, deficiencies, structural and/or efficiency issues identified through mapping are fully assessed and formalised with remediation plans where required;

Support Group Operational Risk colleagues to review/reconcile completed process maps against Risk and Control Self Assessments;

Report progress against Annual Process Mapping Plan;

Engage as required with ad-hoc projects.

YOUR PROFILE:

Strong knowledge of private bank front to back processes, with a minimum of 10 years’ varied experience in private banking, ideally within a risk and control, business transformation or consultancy role;

Strong “hands on” knowledge of business process mapping methodology and tools (e.g. SAP Signavio, MS Visio) in a banking environment;

Solid understanding of bank operational risks and control methodology (e.g. Fraud, Process, IT Security, Information, Regulatory Risk etc.). Experience using GRC tools (ServiceNow) is a significant plus;

Keen attention to detail, with an enquiring mind and ability to quickly understand new subjects;

Excellent interpersonal skills and capable to work in a challenging environment;

Team leader who has a strong experience in dealing with time constraints;

French mother tongue with strong spoken and written English (documentation produced in English);

Swiss Domicile or willingness to relocate.

Our Maison’s DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication.

As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison’s DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy.

It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.

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