Customer Service Representative

Location: Hyundai of Anderson

Job Type: Full-Time

Are you passionate about cars and providing top-notch customer service? Do you thrive in a fast-paced, customer-focused environment? If so, we want YOU to join our team as a Product Specialist!

About the Role:

As a Product Specialist, you will be the expert on our vehicle lineup, guiding customers through the car-buying experience with professionalism and enthusiasm. This role is not just about selling cars—it’s about delivering an outstanding customer experience through in-depth product knowledge, excellent service, and consistent follow-up.

Responsibilities:

• Master product knowledge on all makes and models, including features, technology, and benefits.

• Provide a friendly, no-pressure shopping experience for customers.

• Guide customers through vehicle selection based on their needs and preferences.

• Conduct test drives and demonstrate vehicle features.

• Follow up with potential and existing customers to ensure satisfaction.

• Stay up to date on industry trends, dealership promotions, and incentives.

• Work closely with the sales and finance teams to facilitate smooth transactions.

What We Offer:

• Competitive pay with performance-based bonuses.

• Ongoing training and development opportunities.

• A team-oriented, supportive work environment.

• Employee discounts on vehicles and services.

• Opportunity for career growth within a thriving dealership.

What We’re Looking For:

• Passion for automobiles and customer service.

• Strong communication and interpersonal skills.

• Ability to learn and retain detailed product knowledge.

• A positive attitude and team-player mindset.

• Prior sales or customer service experience is a plus, but not required!