ServiceNow Developer - SPM

Hybrid: 2-3 days onsite in NC

Role Description:

This position will be responsible for the configuration and development of the ServiceNow platform. The primary focus of this role is Strategic Portfolio Management (SPM/Formerly ITBM), however this position will also be assigned work on other ServiceNow modules where applicable.

Role Objectives:

" Configures and develops the ServiceNow platform based on business requirements

" Partners with the ServiceNow Architect and business analysts to transform ServiceNow business requirements into a viable solution.

" Implements integrations with other Client systems/applications using API, Integration Hub, and other integration methods

" Manages Update Set creation and migration. Performs code promotion between environments, following the Client Global IT Change Management process.

" Performs unit testing prior to turning the solution over for User Acceptance Testing (UAT)

" Creates and maintains technical documentation.

Qualifications and Skills:

" 5+ years of ServiceNow development experience, with two years of experience in SPM [Formerly ITBM] .

" Experience with ServiceNow development tools such as workflow, flow designer, business rules, scripts, and Access Control List (ACL) rules

" Knowledge of Agile development methodologies

" Experience working in a global setting

" ServiceNow certification

" Excellent communication skills (both written and verbal)

" Strong analytical and problem-solving skills

" Ability to quickly learn new concepts and functionality