CRM Automation Engineer (SFMC) m/f/d

The Swiss-based DocMorris AG is a leading company in the fields of online pharmacy, marketplace and professional healthcare with strong brands in Germany and other European countries. With its business model, DocMorris offers its patients, customers and partners a broad range of products and services. In doing so, DocMorris is pursuing its vision of creating a digital health ecosystem for everyone to manage their health in one click.

In Spain and France, the company operates the leading marketplace for health and personal care products in Southern Europe. With an innovative business model, our marketplace does not manage stock or warehouses, it integrates the catalog of products, pricing, and stock levels of the most important and trusted off-line pharmacies in a single website, achieving 24h delivery service for more than 200.000 products and 10.000 brands from more than 1.000 pharmacies and health stores. Our business model and service have received several awards like the prize for Best Webshop in Spain as well as the Best Mobile App from the E-Commerce Awards.

Great opportunity to join a innovative and proactive team, creating an exceptional work environment. We want to incorporate a CRM Automation Engineer (SFMC).

You will be involved in the planning and development of initiatives that will contribute improve the purchase repetition and customer loyalty.

Tasks

Develop templates and dynamic content blocks using AMPscript, SSJS, HTML/CSS, and JavaScript for personalization.

Design and maintain the data architecture in SFMC, creating scalable Data Extensions and efficient segmentations.

Configure and automate journeys, triggers, and personalized campaigns in Journey Builder and Automation Studio.

Build and execute SQL queries in Automation Studio for advanced segmentation, data cleansing, and automation.

Ensure data integrity and coordinate integrations with external systems through APIs.

Monitor, debug, and optimize send processes, automations, and personalization workflows.

Maintain and update SFMC platform settings, including domains, permissions, and channels.

Advise marketing, product, and support teams on best practices and technical solutions within SFMC.

Collaborate with engineering teams on new integrations, with the ability to create triggers using SFMC endpoints, as well as drive technical improvements.

Act as the main point of contact with Salesforce for advanced support and technical reviews.

Ensure deliverability by managing IP and domain reputation.

Manage Business Units, roles, and permissions.

Test and validate templates to ensure proper rendering across devices and email clients.

Strengths

Previous experience as CRM Automation Specialist

Ability to Analyze and Solve complex problems

Creative, proactive, decisive and dynamic

Person eager to learn, evolve and work within a team

Excellence: organizational skills, planning, orientation to the detail

Experience in Ecommerce/marketplace will be a plus

Be based in Barcelona or surrounding area (you will have hybrid work model)

Fluency in English ans Spanish language skills

Note: We are unable to offer work visas for this position.

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Our Benefits

Ticket restaurant 11€/day worked

25 days of holiday

Birthday day-off + 50€ voucher to spend on our website!

Health insurance with Sanitas is paid by PromoFarma (for those who want it!)

Social benefits package. You can dedicate a part of your gross salary to Ticket Transport or Nursery.

Opportunity to participate in the employee participation program (stock options)

10% discount on our website on each purchase and up to 30% discount on DocMorris branded products

Access to eLearning platforms such as LinkedIn Learning

Individual training opportunities and budget for personal development

Access to corporate wellness plattform "Wellhub" (ex Gympass) with various offers on gyms, studios, guided classes, workouts and wellness app

Access to mobile consultations with medical specialists, lawyers or veterinarians via "Doctor i "

Great employee events and annual company celebrations

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