Information Technology Solution-DENV-Dutch

Daikin Europe NV (DENV) is a subsidiary of Daikin Industries Limited, a Japanese outstanding company and worldwide the biggest developer, producer and supplier of HVAC-R (heating, ventilation, air conditioning and refrigeration) solutions, including heating pumps and cooling technology.

DENV is Daikin’s sales, R&D, and production headquarters for Europe, the Middle-East and Africa. The headquarter has Belgian offices in Brussels, Ghent and Ostend, as well as 8 production plants, 24 sales subsidiaries and offices and a whole network of independent distributors and dealers across the EMEA region.

Job brief

We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure.

A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.

The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.

Responsibilities

Set up workstations with computers and necessary peripheral devices (routers, printers etc.)

Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality

Install and configure appropriate software and functions according to specifications

Develop and maintain local networks in ways that optimize performance

Ensure security and privacy of networks and computer systems

Provide orientation and guidance to users on how to operate new software and computer equipment

Organize and schedule upgrades and maintenance without deterring others from completing their work

Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)

Maintain records/logs of repairs and fixes and maintenance schedule

Identify computer or network equipment shortages and place orders

Requirements and skills

Proven experience as IT Technician or relevant position

Excellent diagnostic and problem solving skills

Excellent communication ability

Outstanding organizational and time-management skills

In depth understanding of diverse computer systems and networks

Good knowledge of internet security and data privacy principles

Degree in Computer Science, engineering or relevant field

Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)

Frequently asked questions

What does an IT Technician do?

An IT Technician provides computer or network support for an organization, either employees, customers or both. They assist users with installation, troubleshooting and diagnosing possible hardware and software issues.

What are the duties and responsibilities of an IT Technician?

The responsibilities of an IT Technician are to diagnose, repair, troubleshoot and maintain computer and software systems for companies. Their duties may include repairing or replacing damaged hardware, performing tests on new hardware or software, installing new equipment, creating CRM tickets and logging its resolution.

At Daikin Europe we care about the climate and our people. Our technology is at the heart of a better climate in the world, our people are the very start of bringing it into the world.

Daikin Europe lives a family-like supportive spirit based on its people-centered management. With a positive environment full of chances where we believe in the potential of people and support their (international) development throughout their growth as a person and as a professional.

We provide solutions for all climate needs. We are proud to develop, produce & sell HVAC-R solutions in and from Belgium. We believe top-quality products and services are delivered by talented teams – in a warm working climate.

We utilize renewable energy and improve the interaction between our heatpumps and buildings, to achieve greater growth while helping address social issues such as climate change. Our aim: drive sustainable and effective solutions, sparking a good climate for the generations to come. We are driven by accountability and improve continuously.