Youth Officer - Acmena Youth Justice Centre (Grafton)

Youth Officer - Acmena Youth Justice Centre

Now accepting applications for 2025

Apply for Casual, Temporary and Ongoing (full-time) positions

Shift work covering 24/7

Paid training and development

Casual rate of $36.20 + casual loading per hour, OR

Salary package from $71,777 to $80,129 p.a., superannuation, plus shift allowances and penalty rates as applicable

Training intakes are held throughout the year

Targeted Recruitment

The Department of Communities and Justice acknowledges the importance of lived experience and how it contributes to the valuable work we do with the community. We strongly encourage and support applications from people who are of Aboriginal and/or Torres Strait Islander descent. While applications from people with diverse cultural backgrounds are welcome, once we have determined through merit-based assessment which candidates meet the pre-established standards of the role, we will select the candidate who is also of Aboriginal and/or Torres Strait Islander descent (as appropriate).

Who we’re looking for

We are seeking people with life skills who can communicate well, remain calm under pressure and want to help young offenders make better choices. The roles include positive leadership and supervision while assisting in the care, development and security of young people in custody in NSW.

About Youth Justice NSW

Youth Justice NSW is a division of the Department of Communities and Justice within the Stronger Communities NSW cluster. Formerly known as Juvenile Justice, Youth Justice NSW supervises and provides custodial and community-based services for young offenders under the Children (Detention Centres) Act, 1987. There are six Youth Justice centres across NSW which accommodate young offenders and offer health, educational and spiritual services, including individual case management, specialised counselling, and training in job and living skills. There are also 34 Youth Justice community offices that provide community-based intervention for young people who are at risk of reoffending. Youth Justice NSW aims to work with young people to reduce their reoffending, rehabilitate and return them to society.

About Acmena Youth Justice Centre

Opened in 1999, Acmena Youth Justice Centre is one of six Youth Justice centres across NSW. The centre is located in South Grafton, an hour drive Northwest of Coffs Harbour and accommodates up to 45 young people, predominately from the far North Coast, Mid North Coast and New England areas. Acmena offers a range of services, programs and interventions to address individual needs and reduce offending. Many of these young people come from traumatic backgrounds and can display unpredictable behaviour.

About the role

Youth Officers supervise and work with young people in Youth Justice Centres across NSW. It is a shift-work based role which includes night shifts and weekend work. Youth Officers are frontline staff and work within the secure residential units of a Youth Justice Centre.

The role offers:

A culturally diverse workplace with equal opportunity

Access to staff benefits

Supportive team environment

5 weeks of full-time training to prepare you for entry-level duties

A job that gives back to the community

Help young people reintegrate back into society

As a Youth Officer you will:

Supervise young people in custody and ensure all their needs such as health, hygiene and wellbeing are met on a daily basis

Respond to challenging situations

Maintain a safe and secure environment for the young people and staff within the centre

Proactively avert risk and solve problems

Be a role positive role model who is willing to reinforce boundaries

Work in accordance with relevant department legislation, policies and procedures

Follow a structured routine and help young people adjust to the routine by role modelling and demonstrating expectations

Communicate well and find common ground with others

Remain calm in high pressure situations

Be energetic and enjoy working as part of a team

Be willing to facilitate and participate in programs to develop the skills of young people

Be confident in managing conflict in a high pressure and fast paced environment

Be resilient and flexible in your approach to working with others

Requirements of the role

Meet citizenship or residency requirements

Possession of a minimum Provisional 2 NSW driver's licence

National Background Police Check

NSW Working with Children Check Clearance

Possession or willingness to obtain the 'Provide First Aid Certificate' (HLTAID011)

Good verbal and written communication skills

Ability to work in a team environment

Medical and Fitness Assessment to determine that you are fit to safely carry out the duties of the role without significant risk to yourself or others

Availability to complete 5 weeks of full-time training to prepare you for entry level duties: the Induction Training and Assessment Program (ITAP).

You must pass the assessments during these initial 5 weeks of full-time training to be declared as ready for entry-level duties.

How to apply

For your application to be considered, you must:

Ensure that you have read the Role Description

Check that you are able to meet the requirements for the role listed above

Click the 'apply' button to submit your application

Ensure you answer all the pre-screening questions

Attach the following -

An updated resume of no more than three (3) pages which clearly details your skills and experience as relevant to the position.

A cover letter of no more than one (1) page introducing yourself and explaining your interest in the role.

Driver’s license (NSW P2 or above)

Working with Children Check (WWCC) and First Aid Certificate if you already have them.

Eligible applicants will be invited to participate in an interview and assessment process.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact Merina Maharjan on or via

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please contact Merina Maharjan via

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

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