Management Analyst - Performance Improvement

Schedule: Full-time

Please note: Effective October 1, 2025, the Ohio Department of Mental Health & Addiction Services has transitioned to its new name—the Ohio Department of Behavioral Health. This change reflects our continued commitment to providing comprehensive, person-centered care that addresses the full range of behavioral health needs for Ohioans. All positions and services now fall under the Ohio Department of Behavioral Health as we move forward in serving individuals, families, and communities across the state.

What you’ll do at DBH:

Data Gathering and Management

· Research & analyze existing operations, systems & procedures to determine where necessary performance improvements are desired or needed

· Designs and produces indicators to assess hospital strategic goals and performance

· Designs and produces a hospital dashboard report on quality indicators related to the PI Office and Joint Commission standards

· Provides data and support to hospital six sigma improvement projects

· Conducts special, ad hoc quality control studies on operations, services or procedures

· Helps measure and assess compliance with state, federal, agency &/or program rules & regulations.

· Provides technical assistance to performance improvement projects to assist in evaluating results

· Analyzes and presents data to clinicians and administrators

· Trains agency staff on how to construct and interpret statistical control charts and other performance indicators

Technical Reporting:

· Prepares comprehensive written reports summarizing findings & recommendations to increase agency efficiency & effectiveness

· Responsible for technical understanding of content and nature of system databases to create consistent, useful information upon which to measure performance

· Communicates with OIS and other offices to design, integrate and create an indicator evaluation system to meet hospital needs

Agency Collaboration

· Collaborates with Education & Training office to identify and promote education & training opportunities for staff (e.g., related to skills and knowledge, performance improvement, analysis of data and critical thinking)

· Participates in agency leadership meetings as requested

This is an hourly position covered by the OCSEA/AFSCME bargaining unit (union), with a pay range of 30 on the OCSEA Pay Range Schedule. Normal working hours are Monday-Friday 7:30 am - 4:00 pm. This position is located within COBH at 2200 W. Broad St. Columbus, OH 43223.

2 yrs. trg. or 2 yrs. exp. in research & analysis & written documentation of findings.

-Or completion of undergraduate core program in business or public administration or related field of study.

-Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Operational and Administrative Support