Course Admin Clerk

Course Admin Clerk needs 2+ years.’ experience

Course Admin Clerk requires:

• A learning organization

• Training administration

• Customer service

• Knowledge of and experience with learning management systems

• Experience in Microsoft Office suite

• Team-oriented but self-motivated and able to work with minimal supervision

• Demonstrated attention to detail, strong quality focus, and well organized

• Successful prioritization of work requirements and multitasking, as necessary

• Analytical and problem-solving skills

• Client focused to build and maintain professional working relationships

• Ability to remain flexible and adaptable to constant change

• Effective oral and written communication skills with clients, leadership and team members

Course Admin Clerk:

o • Responsible for physical set up of onsite/offsite rooms, including configuring tables, setting materials, and equipment setup

o • Collect and return materials to storage after class

o • Ensure facility is prepped with quality and client standards are maintained

o • Troubleshoot audio visual equipment issues in training rooms

o • Maintain course/curriculum information within Learning Management System (LMS)

o • Provide onsite point of contact for course owners and class participants for service support

o • Manage event activities including class adds, class cancellations, advertising, enrollments,

o confirmations, waitlists, facilities scheduling, class close out activities, and reporting

o • Enroll students and maintain course rosters for all scheduled courses

o • Enter student attendance records into computer database and provide appropriate reports on

o attendance to supervisor and/or client

o • Maintain and record class evaluation information

o • Perform data entry support as it relates to learning administration as needed