Manager of Program Management

Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What’s yours? Invest your talents in us, and we’ll return the compliment.

Job Description:

Role Overview

We are seeking a highly experienced and strategic leader to establish and scale our Program Management function. The Manager of Program Management will lead a team of Program Managers, providing direction, coaching, and accountability. This role is pivotal in shaping how we deliver value across business units, and value streams, ensuring that the Program Management team is both a force multiplier and a leadership hub within the product organization.

This leader will be responsible for evolving Program Management into a high-impact discipline that drives alignment, transparency, and efficiency across the product lifecycle. The role requires a strong balance of strategic oversight and operational excellence, with an ability to influence executive leadership while enabling delivery teams.

The Manager of Program Managers will play a critical role in unlocking the R&D organization's full potential for innovation by ensuring seamless strategic alignment across disparate functional groups.

Success in this role hinges on skillfully establishing a cohesive operational rhythm that allows these teams to work in concert, efficiently translating research efforts and strategic vision into tangible, high-impact innovations and delivery outputs. This synchronization is paramount to maximizing R&D's capacity to deliver breakthrough results.

Work Location & Flexibility

This position is based in our Heredia, Costa Rica office and follows a hybrid work model. Employees are expected to work on-site a minimum of two days per week. Please note that specific business units or role requirements may require additional in-office days based on team collaboration needs or operational priorities.

Key Responsibilities

Leadership & Line Management

Directly manage, mentor, and develop the Program Management team.

Foster a culture of accountability, leadership, and continuous improvement.

Provide clarity on roles, responsibilities, and career progression within the team.

Function Scale-Up & Strategy

Define and execute the strategy for scaling the Program Management function globally.

Establish Program Management as a leadership function within the Product organization.

Collaborate with Product, Engineering, Design, and Delivery leaders to ensure cross-functional alignment.

Governance & Execution Excellence

Drive consistent practices for initiative intake, discovery, prioritization, and delivery readiness.

Lead governance structures such as Monthly Business Reviews (MBRs), ensuring visibility and alignment.

Champion the use of the Atlassian ecosystem (Jira, Confluence, JPD, Rovo, Loom, Focus) to standardize workflows and centralize reporting.

Strategic Alignment & ROI Focus

Ensure all initiatives are connected to organizational OKRs and measurable KPIs.

Provide senior leadership with visibility into ROI, efficiency gains, and performance trends.

Assist Value Stream Program Managers in enforcing high standards of discovery, definition of ready, estimation, and post-release tracking.

Change Leadership

Serve as a change agent, reinforcing the importance of structured methodologies over reactive decision-making.

Build transparency and trust between executive leadership and operational delivery teams.

Support organizational maturity by embedding consistent processes for decision-making, planning, and execution.

Qualifications & Experience

10+ years of experience in Program/Delivery Management, with at least 5 in senior leadership roles.

Proven track record of leading high-performing Program/Project Management teams in SaaS or product-led organizations.

Strong expertise in scaling functions, establishing governance structures, and driving cross-functional alignment.

Deep familiarity with Atlassian tools (Jira, Confluence, JPD, etc.) and data-driven decision-making.

Demonstrated success in managing change across complex, global organizations.

Exceptional communication and stakeholder management skills, with the ability to influence at the executive level.

Deep understanding of general technology trends and emerging innovations, with the ability to bring cutting-edge ideas into the organization and translate them into actionable opportunities for product and program management.

Key Success Metrics

Increased alignment of initiatives to OKRs and measurable business outcomes.

Demonstrated ROI from improved prioritization, planning, and execution processes.

High engagement, retention, and development of Program Managers.

Improved transparency and efficiency across business units, value streams, and teams.

Recognition of Program Management as a leadership function within the Product organization.

As a global organization, Datasite knows that diverse perspectives are essential to our success. We’re committed to maintaining a diverse workforce to serve our customers around the world. Datasite is an equal opportunity employer (EEO) and furthers the principles of EEO through Affirmative Action.

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