Student Support (f/m/x) for the Global Investor Gate Platform

Are you ready to embark on an exciting journey in the world of finance and technology? We are seeking a talented and driven individual to join our Global Investor Gate ("GIG") product team as a Student Support. In role, you will have the opportunity to support our team and learn how to work in a fully agile environment.

At a Glance:

Start: asap

Working Hours: 15h/Week

Working Location: 1030 & 1190 Vienna

Your mission at RBI

Support to provide GIG specific KPIs for Security

Assist testers and developers in their daily work

Run simple manual tests and record clear results

Help build and maintain automated tests (UI/API) under guidance

Troubleshoot basic technical issues and escalate complex problems to the appropriate team

Collaborate with the GIG team to improve user experience and address user feedback

Respond to user inquiries and provide guidance on platform usage

Support the Product Owner Team with the documentation and the backlog management

Your core competencies

Currently enrolled in a Business or IT-related degree program

First experience in Programming – best Java or TypeScript/Angular

Strong communication and interpersonal skills

Ability to handle user inquiries and provide clear instructions

Detail-oriented and proactive in resolving issues

Ability to work independently and as part of a team

MS Office knowledge and familiarity with digital platforms

Nice to have

Interest in finance, investments, or related fields

Ability to adapt to changing technologies and learn new tools quickly

Strong problem-solving skills and ability to think critically

Experience in providing customer service or technical support

What’s in it for you?

Work & Study: The ability to gain practical experience in an international banking environment while continuing your studies

Flexibility: Working hours adaptable to your university schedule and a balance of on-site and home-office days

Onboarding: An easy start with a buddy from your team to guide you

Community: Internal networking with other students

Internationality: Operations in Central and Eastern Europe with English as the corporate language, providing a foundation for an international career

Canteen: A wide variety of healthy, tasty, and heavily subsidized meal options

Further Benefits: Shopping vouchers from the staff council (e.g., supermarkets), free museum tickets, attractive sports offers, fitness center membership allowance, and a reduced public transport ticket

Compensation: An attractive monthly student salary of gross EUR 2.538,57 (based on 38.5 hours per week)

For questions regarding our application process, please feel free to take a look on our website or check out our FAQ.

Your contact:

Cara Vucinic

Talent Acquisition Students & Interns