Receptionist

Receptionist – Front of House Support

Hillsborough Road, Carryduff, Belfast, Lisburn and Castlereagh, BT8 8HR

£13.26 per hour

Join a busy and customer-focused environment where you’ll be the first point of contact for visitors, callers, and event users. This is a varied and rewarding role where no two days are the same!

Key Responsibilities:

Provide a full range of receptionist services – greeting the public in person, over the phone, and via email in line with Council’s Customer Care standards

️ Operate the switchboard, ensuring calls are transferred correctly and messages are delivered promptly

Manage a computerised booking and cash system including ticket sales, issuing receipts, and maintaining accurate records

Handle cash lodgements and reconciliations in line with Council procedures

Promote and merchandise stock, and assist in the promotion of Council services and special events

️ Provide general clerical and admin support including filing, data entry, and word processing

Process incoming and outgoing mail

Direct conference delegates and other visitors as needed

️ Ensure compliance with Health & Safety legislation and Council procedures to maintain a safe working environment

️ Support other Centre Management Section duties as assigned by the Duty Officer

What We’re Looking For:

A friendly, organised, and proactive individual with great communication skills, a knack for customer service, and confidence using IT systems.