IT Account Administrator

Swak BPO Corp. is one of the fastest-growing BPO centers in the Clark Freeport Zone. We pride ourselves on doing great work for customers with professionalism, energy, and enthusiasm. Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we seek to hire an IT Account Administrator to join our growing company.

Job Responsibilities:

Responsible for completing all account-related issues

Modify all account-related requests, including onboarding accounts and termination of employees

Perform all Account Administration requests; properly provision all User Account Requests and Changes

Ensure all Onboarding and Acquisitions are completed before the deadline

During Onboarding, monitor User Email accounts for Carrier Credentials

Perform testing of all applications and their access

Properly De-Provision User Accounts upon separation from the company

Assist all Support Team Members with Application/Account Related Issues

Properly maintain all systems' user information accurately i.e. User, Organization, Manager, etc. in Active Directory/0365

Escalate all issues to IT management

Job Requirements:

Bachelors degree in Computer Science, Information Technology, or any related field; associate degree or relevant certifications considered

Has at least one year (1) of experience in IT; experience with Microsoft server environments, network hardware preferred

Strong knowledge of IT systems, networks and related technologies

Excellent organizational skills with the ability to manage multiple tasks effectively

Strong verbal and written communication skills for clear interaction with clients, vendors, and internal teams

Why work with Swak BPO Corp.?

Opportunity to work with international teams and companies

Opportunity in promotions and salary increases

A company that provides HMO; upon reaching your second year with the company, you will get one (1) free dependent at no additional cost

Free meals prepared and provided by the company to promote a healthy lifestyle

Free shuttle services provided around Angeles City and nearby areas

A recreational facility that provides comfort and entertainment for employees to unwind

*This is going to be an on-site work. Our offices are located in Clark Freeport Zone, Angeles City, Pampanga.