Duty Manager Jetts Fitness

Duty Manager – Jetts Fitness (Saturday & Evening Availability Required)

77 Fulham Palace Road, Hammersmith, W6 8JA

Full-Time 40 Hours per Week

Salary: £26,000 – £29,000 (DOE)

Regular Saturday Shift + Weekday Evenings Required

About Jetts Fitness

Jetts Fitness is an affordable, boutique-style gym built around our members’ results — open 24/7 and full of energy, community, and purpose.

We pride ourselves on creating a welcoming, motivating environment where both members and staff thrive. As we continue to grow, we’re looking for a passionate Duty Manager to help lead daily operations, elevate the member experience, and strengthen our connection with the local community.

The Role

As Duty Manager, you’ll be the go-to leader on shift — ensuring everything runs smoothly, from daily operations and member service to sales and safety.

You’ll bring energy to the gym floor, inspire members, and play a key role in helping new and existing members achieve their goals.

Key Responsibilities

Deliver engaging group fitness classes as part of your regular shifts

Provide exceptional customer service to all members and visitors

Be the lead sales contact on shift — conducting confident, inspiring gym tours

Follow up leads and manage prospects through our CRM system

Make proactive outbound calls to support new leads and member retention

Sign up new members and ensure a smooth onboarding process

Complete daily health, safety, and cleanliness checks, reporting any issues promptly

Support local outreach and community events to promote Jetts Fitness

Contribute to a positive, inclusive team culture on and off the gym floor

Use social media to engage with members and showcase club activities

Keep the gym clean, organised, and energised throughout your shift

Collaborate with personal trainers and management to achieve operational goals

What We’re Looking For

Proven experience in a gym or fitness environment

Minimum Level 2 Fitness Instructor qualification (Level 3 desirable)

Confident leading and energising group fitness sessions

Comfortable using CRM systems and confident driving sales

Strong communication skills, both in person and over the phone

A supportive team player who thrives in a high-performance environment

Detail-oriented with a strong focus on cleanliness and safety

Community-minded and passionate about member engagement

Flexible with evening and weekend availability

Why Join Jetts Fitness?

Be part of a close-knit, community-driven gym that values people over profits

Play a hands-on role in helping members achieve real results

Develop your fitness, leadership, and sales skills

Enjoy free gym membership and a supportive team environment

Access ongoing training and career development opportunities

Ready to lead with energy, passion, and purpose?

Apply now and join the Jetts Hammersmith team — where every shift makes a difference.

Full-time