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Patient Recruitment Associate II

Company:
ICON
Location:
Santiago Tolman, Mexico, 55920, Mexico
Posted:
October 22, 2025
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Description:

PRA II Mexico

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

The Patient Recruitment Associate is responsible to support the assigned Manager/Sr. Manager with the development and execution of Patient Recruitment and Retention strategies and tactics appropriate to the awarded study needs and in alignment with the Sponsor requirements.

The role

Support assigned Manager/Sr. Manager, Patient Recruitment, in the preparation of presentation materials for Kick Off Meetings, Study Team Meetings, as needed

Attend and support assigned Manager/Sr. Manager, Patient Recruitment, at Kick-Off Meetings and project meetings to discuss recruitment and retention strategies/tactics, as needed

Support the development and execution of patient recruitment and retention activities, including the management of vendors, the development and review of materials, and media campaigns

Collect and organize recruitment metrics from sites, vendors, and internal teams

Assist with the development, review, and execution of Vendor Statement of Work (“SOW”)

Submit requisitions in ICON’s purchasing system

Support management and oversight of vendors, including the quality, accuracy and timeliness of deliverables; responsible for the quality of end products provided

With minimal direction or oversight, initiate and track IRB/EC submission, translations, and material production and distribution

Ensure that study materials are saved to the Patient Recruitment eRoom/BOX appropriately, including but not limited to study materials, presentations, and tracking/metrics

File patient recruitment study materials in eTMF in accordance with File Management Plan and track to ensure 100% compliance

Deliver high quality standards and strive for excellence. Act in a proactive, flexible, and responsive manner to both internal and external needs

Effectively work within the remote global patient recruitment team on awarded projects with performance of all general project management activities including:

Develop effective working relationships that foster an atmosphere of motivation, creativity, and innovation

To work with the assigned Manager/Sr. Manager to ensure lessons learned are documented and case studies developed

What you need

Bachelor's degree

Excellent English communication skills

Prior relevant clinical research industry experience

General knowledge of Good Clinical Practices

Prior Patient Recruitment experience is a plus

Basic computer skills including MS-Office (e.g. Word, Excel)

Sound interpersonal, verbal, and written communication skills

Ability to communicate with team members clearly and concisely

Work successfully in a virtual global team

Able to troubleshoot potential issues and make decisions with input from line manager

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

Various annual leave entitlements

A range of health insurance offerings to suit you and your family’s needs.

Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.

Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.

Life assurance

Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply

JR134641

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