Coffey County Manager

Job Type

Full-time

Description

Coffey County Manager

Department

Outpatient Services

Created

10/7/2021

Reports to

Assistant Clinical Director (Outpatient)

Revised

8/23/2024

FLSA Status

Exempt

EEO - 1

First/Mid-Level Officials & Mgrs.

Position Type

Full Time

Travel

Occasional travel within service area is required.

Work Hours

Mon - Fri, 8:00 am - 5:00 pm

Positions Supervised

Outpatient Therapist, Case Manager, Attendant Care Worker, Summer Program Staff

Summary

The Coffey County Manager position ensures provision of quality mental health services through strengths-based model and consumer-centered focus. Monitors accountability, consistency, communication, and coordination between the Coffey County office and other CrossWinds offices and departments. Provides quality leadership and supervision to Coffey County staff.

Essential Functions

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Engages in recruitment of client population, areas of potential services delivery, and potential revenue sources by means of outreach to other provider populations and coordination of care efforts.

Provides leadership and supervisory duties for department staff; provides clinical leadership by directing and overseeing clinical processes of client treatment such as clinical assessments, diagnoses, clinical interventions, treatment planning, utilization review, and appropriate client treatment discharges.

Provides quarterly performance evaluations to provider staff, including but not limited to available hours, billable productivity, caseload management, initial and subsequent no show/kept appointment rates, sick and vacation utilization, outcome measures, client satisfaction, proper billing of CPT coding, and paperwork completion including proper diagnostics, timely completion, and quality.

Attends various local and state meetings as an agency representative and develops successful relationships with these committees and agencies. Conducts formal and informal presentations to the community when needed.

Maximizes client placements among the team for optimal client service, as well as staff efficiency.

Provides quality direct therapy and client care to an assigned client caseload as the primary therapist.

Maintains accurate and complete records of all client services, as defined by state licensing agencies, funding agencies, and CrossWinds standards and requirements. Submits timesheets and all work-related paperwork in a timely manner and in acceptable format as determined by agency requirements.

Establishes and maintains a positive working relationship and professional demeanor with clients, external community partners, CrossWinds staff members, and visitors.

Demonstrates a high level of initiative and creates a positive model for staff to emulate.

Attends professional workshops and seminars in order to maintain and improve professional skills and meet licensure/certification requirements.

Work Environment

This job primarily operates in a professional office setting. This role routinely uses standard office equipment such as tablets/computers, phones, photocopiers, and filing cabinets.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This list is not exhaustive and may be supplemented as necessary.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; handle objects; grasp and reach for items with hands and arms; manipulate hands and fingers; climb stairs; balance; stoop, kneel, or crouch; and talk or hear. The employee must occasionally lift or move up to 25 pounds. The employee is required to become certified in Managing Aggressive Behaviors (MAB), which includes training in proper restraint/physical intervention techniques to be utilized as a last resort. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Language skills are required, including the ability to read, write, comprehend, and speak the English language. This position also requires the ability to interpret written materials, write reports and business correspondence, and effectively present and respond to questions.

Important Information

This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA). The agency has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the agency reserves the right to change this job description and/or assign tasks for the employee to perform, as the agency may deem appropriate.

Requirements

Skills & Abilities

Education

Master's Degree from an accredited school of social work, counseling, or psychology is required.

Experience

Minimum of two year's work experience in the mental health services field and previous supervisory experience preferred.

Certifications & Licenses

Licensure as a master level clinician with the Kansas Behavioral Sciences Review Board (BSRB) is required. LSCSW or LP licensure is preferred.

Computer Skills

Computer experience in Microsoft Office programs and basic computer fluency.

Additional Qualifications

Ability to successfully lead and direct a service department and its resources in an effort to support the agency mission; ability to work with persons with severe emotional disturbance and/or severe and persistent mental illness; possess demonstrated interpersonal skills and ability to react effectively in a variety of human service situations.