Medical Support Assistant

Job Description

Salary:

VA Opportunity: Medical Support Assistant

Location: Sheridan VAMC, WY

Clinic Hours: Monday Friday, 7:00 AM 6:00 PM (excluding federal holidays)

Contractor personnel will work one 8-hour shift within these hours.

About the Role

We are seeking a dependable and detail-oriented Medical Support Assistant to join our healthcare team. In this role, you will provide essential administrative and clerical support to ensure the smooth operation of the clinic, while helping deliver a positive experience for patients and staff.

Qualifications

Candidates must meet the following requirements:

Resident of the United States

High School Diploma or GED equivalent

Proficient in English (oral and written)

Basic computer skills

Ability to type at least 50 WPM

No health or physical restrictions that interfere with assigned duties

Basic knowledge of medical terminology

Minimum 6 months of customer service experience

Key Responsibilities

Greet and assist patients in person and over the phone

Schedule and confirm appointments

Maintain accurate medical and administrative records

Support healthcare providers with clerical tasks

Ensure compliance with clinic procedures and patient privacy standards

Provide excellent customer service in a professional manner

Email:

Full-time