At Midwestern Auto Group (MAG), we specialize in delivering exceptional luxury vehicles and unparalleled customer experiences across our 65-acre campus in Dublin, OH. Representing prestigious brands such as Audi, Bentley, BMW, Ferrari, Jaguar, Lamborghini, Land Rover, Lotus, Maserati, Mini, Porsche, Rolls-Royce, VW, and Volvo. We are known for our commitment to excellence, integrity, and client satisfaction.
Position Summary:
We are currently seeking a detail-oriented and customer-focused Lease/Loan Portfolio Coordinator. This in office entry-level position is responsible for managing the dealership's active lease and loan accounts, ensuring compliance with all lender requirements, maintaining customer satisfaction, and optimizing financial performance.Key Responsibilities:
Oversee and manage the dealership's lease and loan portfolio, ensuring timely payments, renewals, and contract compliance.
Monitor account performance, delinquencies, and collections while maintaining positive client relationships.
Serve as the primary point of contact for clients with finance-related inquiries, providing white-glove service and solutions.
Collaborate with sales, finance, and accounting departments to ensure accurate documentation and reporting.
Track lease maturities, manage lease-end processes, and proactively engage clients for renewal or upgrade opportunities by scheduling appointments.
Ensure compliance with all financial regulations, lender guidelines, and internal policies.Qualifications:
High school diploma or equivalent required
Bachelor's degree in Finance, Business Administration, or related field highly preferred.
2+ years experience in automotive finance, banking, or portfolio management
Strong organizational and multitasking skills
Excellent verbal and written communication abilities
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) highly preferred
Understanding of leasing, loans, and financial compliance
Ability to handle confidential information with discretion
Friendly and professional attitude with a customer-service mindsetWe Offer:
Competitive compensation and pay structure
Medical, dental, and vision insurance
401(k) with company match
Company-sponsored training and certifications
Employee service discounts
A luxurious, state-of-the-art work environment