Experienced Dental Business Assistant

Job Description

Experienced Dental Business Assistant - Magnolia Dental (Canal Winchester, OH)

Full-Time Competitive Pay Supportive Team Environment

Position Overview

Magnolia Dental at Canal Winchester is seeking a skilled and experienced Business Team Member to join our dynamic dental practice. As a key part of our front office team, you will play a vital role in delivering a seamless and welcoming experience for our patients while supporting the daily administrative operations of the office.

We are looking for a dependable, organized professional with at least one year of dental office experience who thrives in a fast-paced, patient-centered environment.

Office location: 6160 Gender Rd, Canal Winchester, OH 43110

Website:

Hours: Mondays: 7a-4p Tuesdays: 8a-5p Wednesdays: 8a-5p Thursdays: 8a-5p Fridays: 7a-2p

Key Responsibilities

Serve as the first point of contact for patients with a warm, professional demeanor

Manage appointment scheduling, confirmations, and rescheduling to optimize the daily schedule

Answer phones, handle patient inquiries, and direct calls appropriately

Verify insurance eligibility, update patient records, and coordinate with billing for claims processing

Process payments, manage co-pays, and ensure collection of account balances

Maintain accurate and confidential patient information in compliance with HIPAA

Collaborate with clinical staff to ensure efficient workflow and exceptional patient care

Address patient concerns with empathy and effective problem-solving

Present and close treatment plans, ensuring the patient has an understanding of care needed

Qualifications

High school diploma or equivalent required

Minimum of 1 year of dental office experience is required

Experience with dental management software (such as Dentrix, Eaglesoft, or Open Dental)- office utilizes Dentrix Ascend

Strong organizational skills with attention to detail

Excellent interpersonal and communication skills

Ability to multitask and streamline workflow

Professional, positive attitude and a team-first mindset

What We Offer

Competitive compensation

Comprehensive benefits (for full-time employees), including health insurance and paid time off

Ongoing training and opportunities for career growth

A positive, inclusive, and collaborative team culture

A modern office environment with a strong community presence

At Magnolia Dental, we believe in delivering outstanding care through teamwork, compassion, and professionalism. If you're an experienced dental professional looking to grow with a practice that values both its patients and team members, we'd love to meet you!

Magnolia Dental is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace.

Full-time